What are userconfig2.xml Error Messages?

General userconfig2.xml Runtime Errors

userconfig2.xml file errors often occur during the startup phase of Razer Cortex, but can also occur while the program is running. These types XML errors are also known as “runtime errors” because they occur while Razer Cortex is running. Here are some of the most common userconfig2.xml runtime errors:

• userconfig2.xml could not be found.
• userconfig2.xml error.
• userconfig2.xml failed to load.
• Error loading userconfig2.xml.
• Failed to register userconfig2.xml / Cannot register userconfig2.xml.
• Runtime Error - userconfig2.xml.
• The file userconfig2.xml is missing or corrupt.

Most XML errors are due to missing or corrupt files. Your userconfig2.xml file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Razer Cortex), or deleted by a malware infection. Furthermore, userconfig2.xml file corruption could be caused from a power outage when loading Razer Cortex, system crash while loading or saving userconfig2.xml, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.

How to Fix userconfig2.xml Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your userconfig2.xml issue. These troubleshooting steps are listed in the recommended order of execution.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

1. Hit the Windows Start button
2. When you see the search box, type "System Restore" and press "ENTER".
3. In the search results, find and click System Restore.
4. Please enter the administrator password (if applicable / prompted).
5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
6. Restore your computer to that backup image.

If the Step 1 fails to resolve the userconfig2.xml error, please proceed to the Step 2 below.

You can uninstall Razer Cortex software by following these instructions (Windows XP, Vista, 7, 8, and 10):

1. Hit the Windows Start button
2. In the search box, type "Uninstall" and press "ENTER".
3. In the search results, find and click "Add or Remove Programs"
4. Find the entry for Razer Cortex 9.0.74.878 and click "Uninstall"
5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Razer Cortex software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Razer Cortex 9.0.74.878

Razer

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many userconfig2.xml error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

1. Hit the Windows Start button
2. In the search box, type "Update" and press "ENTER".
3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
4. If updates are available for download, click "Install Updates".
5. After the update is completed, restart your PC.

If Windows Update failed to resolve the userconfig2.xml error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

If Those Steps Fail: Download and Replace Your userconfig2.xml File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate userconfig2.xml file version. We maintain a comprehensive database of 100% malware-free userconfig2.xml files for every applicable version of Razer Cortex. Please follow the steps below to download and properly replace you file:

1. Locate your Windows operating system version in the list of below "Download userconfig2.xml Files".
2. Click the appropriate "Download Now" button and download your Windows file version.
3. Copy this file to the appropriate Razer Cortex folder location:
   
   Windows 10: C:\ProgramData\Razer\RazerCortex\RZR_02806e844604b43e4dbaa0a92335\
   
4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

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