How to Download, Fix, and Update Intro.xml

Last Updated: 12/17/2024
[Average Read Time: 4.5 minutes]

intro.xml is considered a type of Extensible Markup Language file. It is most-commonly used in Steam API v018 developed by Valve. It uses the XML file extension and is considered a Data (Extensible Markup Language) file.

The first version of intro.xml for Windows XP was introduced on 10/25/2001 in Windows XP. On 11/05/2014, version API v018 was released for Steam API v018.

Below, you find comprehensive file information, instructions for simple XML file troubleshooting, and list of free intro.xml downloads for each available file version.

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File Overview


General Information
File Name: intro.xml
File Extension: XML file extension
File Type: Data
Description: Extensible Markup Language
User Popularity Rating:
 
Developer and Software Information
Software Program: Steam API v018
Developer: Valve
Software: Steam
Software Version: API v018
File Details
File Size (Bytes): 1233
Oldest File Date: 04/14/2008
Latest File Date: 12/29/2019


What are intro.xml Error Messages?


General intro.xml Runtime Errors

intro.xml file errors often occur during the startup phase of Steam, but can also occur while the program is running. These types XML errors are also known as “runtime errors” because they occur while Steam is running. Here are some of the most common intro.xml runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files (x86)\Steam\tenfoot\resource\layout\parental\intro.xml

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most XML errors are due to missing or corrupt files. Your intro.xml file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Steam), or deleted by a malware infection. Furthermore, intro.xml file corruption could be caused from a power outage when loading Steam, system crash while loading or saving intro.xml, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix intro.xml Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your intro.xml issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the intro.xml error, please proceed to the Step 2 below.

Step 2: If recently installed Steam (or related software), uninstall then try reinstalling Steam software.

You can uninstall Steam software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Steam API v018 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Steam software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Steam API v018

Valve

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many intro.xml error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the intro.xml error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your intro.xml File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate intro.xml file version. We maintain a comprehensive database of 100% malware-free intro.xml files for every applicable version of Steam. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download intro.xml Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Steam folder location:
    Windows XP: C:\WINDOWS\srchasst\mui\0409\
    Windows 10: C:\Program Files (x86)\Steam\tenfoot\resource\layout\parental\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve intro.xml problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download intro.xml Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying intro.xml to your appropriate Windows system directory. Valve typically does not release Steam XML files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing intro.xml and all other XML files for Steam. An incorrectly installed XML file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10
Windows XP


Files Related to intro.xml


XML Files Related to intro.xml

File Name Description Software Program (Version) File Size (bytes) File Location
controller_update_moys... Extensible Markup Language Steam API v018 1057 C:\Windows\Prefetch\
moviedebug.xml Extensible Markup Language Steam API v018 698 C:\Windows\Prefetch\
notification_chatban.xml Extensible Markup Language Steam API v018 552 C:\Windows\Prefetch\
settings_friends.xml Extensible Markup Language Steam API v018 3274 C:\Windows\Prefetch\
appxblockmap.xml Extensible Markup Language Steam API v018 2821 C:\Windows\System32\DriverStore\FileRepository\...

Other Files Related to intro.xml

File Name Description Software Program (Version) File Size (bytes) File Location
SA.DAT Game Data Steam API v018 6 C:\WINDOWS\Tasks\
api-ms-win-core-profil... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 10600 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
api-ms-win-core-memory... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.18362.1) 11728 C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\
EtwRTEventLog-System.etl Microsoft Event Trace Log Steam API v018 432 C:\Windows\System32\LogFiles\WMI\RtBackup\
PerfStringBackup.INI Windows Initialization Steam API v018 1321920 C:\Windows\System32\


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