What are OnlineHelp.url Error Messages?

General OnlineHelp.url Runtime Errors

OnlineHelp.url file errors often occur during the startup phase of DownloadX ActiveX Download Control, but can also occur while the program is running. These types URL errors are also known as “runtime errors” because they occur while DownloadX ActiveX Download Control is running. Here are some of the most common OnlineHelp.url runtime errors:

• OnlineHelp.url could not be found.
• OnlineHelp.url error.
• OnlineHelp.url failed to load.
• Error loading OnlineHelp.url.
• Failed to register OnlineHelp.url / Cannot register OnlineHelp.url.
• Runtime Error - OnlineHelp.url.
• The file OnlineHelp.url is missing or corrupt.

Most URL errors are due to missing or corrupt files. Your OnlineHelp.url file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with DownloadX ActiveX Download Control), or deleted by a malware infection. Furthermore, OnlineHelp.url file corruption could be caused from a power outage when loading DownloadX ActiveX Download Control, system crash while loading or saving OnlineHelp.url, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.

How to Fix OnlineHelp.url Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your OnlineHelp.url issue. These troubleshooting steps are listed in the recommended order of execution.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

1. Hit the Windows Start button
2. When you see the search box, type "System Restore" and press "ENTER".
3. In the search results, find and click System Restore.
4. Please enter the administrator password (if applicable / prompted).
5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
6. Restore your computer to that backup image.

If the Step 1 fails to resolve the OnlineHelp.url error, please proceed to the Step 2 below.

You can uninstall DownloadX ActiveX Download Control software by following these instructions (Windows XP, Vista, 7, 8, and 10):

1. Hit the Windows Start button
2. In the search box, type "Uninstall" and press "ENTER".
3. In the search results, find and click "Add or Remove Programs"
4. Find the entry for DownloadX ActiveX Download Control 1.6.8 and click "Uninstall"
5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall DownloadX ActiveX Download Control software.

If this Step 2 fails as well, please proceed to the Step 3 below.

DownloadX ActiveX Download Control 1.6.8

Genesis Mobile

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many OnlineHelp.url error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

1. Hit the Windows Start button
2. In the search box, type "Update" and press "ENTER".
3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
4. If updates are available for download, click "Install Updates".
5. After the update is completed, restart your PC.

If Windows Update failed to resolve the OnlineHelp.url error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

If Those Steps Fail: Download and Replace Your OnlineHelp.url File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate OnlineHelp.url file version. We maintain a comprehensive database of 100% malware-free OnlineHelp.url files for every applicable version of DownloadX ActiveX Download Control. Please follow the steps below to download and properly replace you file:

1. Locate your Windows operating system version in the list of below "Download OnlineHelp.url Files".
2. Click the appropriate "Download Now" button and download your Windows file version.
3. Copy this file to the appropriate DownloadX ActiveX Download Control folder location:
   
   Windows 10: C:\Program Files (x86)\Genesis Mobile\DownloadX ActiveX Download Control 1.6\
   
4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

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