Fix RimSerial.sys Blue Screen Errors (Free Download)

Last Updated: 11/24/2023
[Average Article Time to Read: 4.7 minutes]

RIM Virtual Serial Driver files such as RimSerial.sys utilize the SYS file extension. This file is considered a Win32 EXE (Driver) file, and was first created by BlackBerry for the RIM Modem software package.

The first version of RimSerial.sys for BlackBerry Desktop Manager 7.1.0 B39 was seen on 12/14/2012 in Windows 10. This file marks the latest update from BlackBerry, according to our records.

Please see below for more detailed information, SYS file troubleshooting instructions, and free downloads of different versions of RimSerial.sys.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: RimSerial.sys
File Extension: SYS file extension
Description: RIM Virtual Serial Driver
Object File Type: Driver
File Operating System: Windows NT 32-bit
MIME Type: application/octet-stream
User Popularity Rating:
 
Developer and Software Information
Software Developer: Research in Motion Ltd
Software Program: RIM Modem
Legal Copyright: Copyright (c) 2011 Research in Motion Ltd
File Details
Character Set: Unicode
Language Code: English (U.S.)
File Flags: (none)
File Flags Mask: 0x003f
Entry Point: 0x6b24
Code Size: 29184


What are RimSerial.sys Error Messages?


RimSerial.sys Blue Screen of Death (BSOD) Errors

There are a number of reasons why you could be encountering issues with RimSerial.sys. Most of the issues concerning sys files involve Blue Screen of Death (BSOD) errors. These types of RimSerial.sys errors can be cause by hardware problems, outdated firmware, corrupt drivers, or other software-related (eg. BlackBerry Desktop Manager update) issues. Some of these errors include:

A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: RimSerial.sys.

:( Your PC ran into a problem that it couldn't handle, and now needs to restart. You can search for the error online: [BSOD] (RimSerial.sys).

<strong>STOP 0×0000007A: KERNEL DATA INPAGE (RimSerial.sys)</strong><br /><strong>STOP 0x0000001E: KMODE EXCEPTION NOT HANDLED (RimSerial.sys)</strong><br /><strong>STOP 0x0000003B: SYSTEM SERVICE EXCEPTION (RimSerial.sys)</strong><br /><strong>STOP 0x00000050: PAGE FAULT IN A NONPAGED AREA (RimSerial.sys)</strong><br /><strong>STOP 0x0000000A: IRQL NOT LESS EQUAL (RimSerial.sys)</strong><br /><strong>STOP 0x0000007E: SYSTEM THREAD EXCEPTION NOT HANDLED (RimSerial.sys)</strong>

It's Critical to Resolve Blue Screen of Death Errors

In the majority of cases, you will encounter RimSerial.sys BSOD errors after you've installed new hardware, software (BlackBerry Desktop Manager), or performed a failed Windows Update. In other cases, software corruption caused by a malware infection can lead to RimSerial.sys Blue Screen of Death errors. Therefore, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.


GEEK TIP : As a rule of thumb, it's always a good idea to create a Windows "Snapshot" backup / System Restore Point before making any hardware or software changes to your computer. That way, it's very easy to restore your system in the unfortunate event you encounter a RimSerial.sys Blue Screen of Death error after recent changes.



How to Fix RimSerial.sys Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your RimSerial.sys issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the RimSerial.sys error, please proceed to the Step 2 below.

Step 2: If recently installed BlackBerry Desktop Manager (or related software), uninstall then try reinstalling BlackBerry Desktop Manager software.

You can uninstall BlackBerry Desktop Manager software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for BlackBerry Desktop Manager 7.1.0 B39 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall BlackBerry Desktop Manager software.

If this Step 2 fails as well, please proceed to the Step 3 below.

BlackBerry Desktop Manager 7.1.0 B39

BlackBerry

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many RimSerial.sys error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the RimSerial.sys error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your RimSerial.sys File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate RimSerial.sys file version. We maintain a comprehensive database of 100% malware-free RimSerial.sys files for every applicable version of BlackBerry Desktop Manager. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download RimSerial.sys Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate BlackBerry Desktop Manager folder location:
    Windows 10: C:\Program Files (x86)\Common Files\Research In Motion\Modem Drivers\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve RimSerial.sys problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download RimSerial.sys Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying RimSerial.sys to your appropriate Windows system directory. BlackBerry typically does not release BlackBerry Desktop Manager SYS files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing RimSerial.sys and all other SYS files for BlackBerry Desktop Manager. An incorrectly installed SYS file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to RimSerial.sys


SYS Files Related to RimSerial.sys

File Name Description Software Program (Version) File Size (bytes) File Location
RimSerial.sys RIM Virtual Serial Driver RIM Modem (2.3.0.9) 35328 C:\Program Files\WindowsApps\Microsoft.BingWeat...
RimUsb.sys BlackBerry Device Driver BlackBerry Device Driver (4.2.0.14) 64512 C:\Program Files\WindowsApps\Microsoft.BingNews...
RimUsb_AMD64.sys BlackBerry Device Driver BlackBerry Device Driver (4.2.0.14) 74752 C:\Program Files\WindowsApps\Microsoft.BingNews...
RimSerial_AMD64.sys RIM Virtual Serial Driver RIM Modem (2.3.0.9) 44032 C:\Program Files\WindowsApps\Microsoft.BingWeat...

Other Files Related to RimSerial.sys

File Name Description Software Program (Version) File Size (bytes) File Location
setupact.log Log BlackBerry Desktop Manager 7.1.0 B39 62521 C:\Windows\Panther\UnattendGC\
WmiApRpl.h C/C++/Objective-C Header BlackBerry Desktop Manager 7.1.0 B39 3444 C:\Windows\System32\wbem\Performance\
mdmgen.PNF Precompiled INF BlackBerry Desktop Manager 7.1.0 B39 110916 C:\Windows\inf\
EtwRTEventLog-Applicat... Microsoft Event Trace Log BlackBerry Desktop Manager 7.1.0 B39 3624 C:\Windows\System32\LogFiles\WMI\RtBackup\
api-ms-win-core-dateti... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 18040 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...


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