Tmsa2.ptn.old Errors: Download and Troubleshoot

Last Updated: 12/16/2024
[Time to Read Article: 5 minutes]

tmsa2.ptn.old is considered a type of Backup Archive file. It is most-commonly used in Trend Micro Antivirus Plus Security 16 developed by Trend Micro. It uses the OLD file extension and is considered a Backup (Backup Archive) file.

The initial introduction of tmsa2.ptn.old released in Trend Micro Maximum Security 16 was for Windows 10 on 09/10/2019. The latest version update [v16] for Trend Micro Antivirus Plus Security was 16 released on 09/10/2019.

Please see below for more detailed information, OLD file troubleshooting instructions, and free downloads of different versions of tmsa2.ptn.old.

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File Overview


General Information
File Name: tmsa2.ptn.old
File Extension: OLD file extension
File Type: Backup
Description: Backup Archive
User Popularity Rating:
 
Developer and Software Information
Software Program: Trend Micro Antivirus Plus Security 16
Developer: Trend Micro
Software: Trend Micro Antivirus Plus Security
Software Version: 16
File Details
File Size (Bytes): 1595740
Oldest File Date: 11/09/2019
Latest File Date: 11/25/2019


What are tmsa2.ptn.old Error Messages?


General tmsa2.ptn.old Runtime Errors

tmsa2.ptn.old file errors often occur during the startup phase of Trend Micro Antivirus Plus Security, but can also occur while the program is running. These types OLD errors are also known as “runtime errors” because they occur while Trend Micro Antivirus Plus Security is running. Here are some of the most common tmsa2.ptn.old runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files\Trend Micro\AMSP\resource\pattern\c3t1208221752l-1p-1r-1o-1\171813.0.0\tmsa2.ptn.old

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most OLD errors are due to missing or corrupt files. Your tmsa2.ptn.old file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Trend Micro Antivirus Plus Security), or deleted by a malware infection. Furthermore, tmsa2.ptn.old file corruption could be caused from a power outage when loading Trend Micro Antivirus Plus Security, system crash while loading or saving tmsa2.ptn.old, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix tmsa2.ptn.old Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your tmsa2.ptn.old issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the tmsa2.ptn.old error, please proceed to the Step 2 below.

Step 2: If recently installed Trend Micro Antivirus Plus Security (or related software), uninstall then try reinstalling Trend Micro Antivirus Plus Security software.

You can uninstall Trend Micro Antivirus Plus Security software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Trend Micro Antivirus Plus Security 16 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Trend Micro Antivirus Plus Security software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Trend Micro Antivirus Plus Security 16

Trend Micro

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many tmsa2.ptn.old error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the tmsa2.ptn.old error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your tmsa2.ptn.old File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate tmsa2.ptn.old file version. We maintain a comprehensive database of 100% malware-free tmsa2.ptn.old files for every applicable version of Trend Micro Antivirus Plus Security. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download tmsa2.ptn.old Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Trend Micro Antivirus Plus Security folder location:
    Windows 10: C:\Program Files\Trend Micro\AMSP\resource\pattern\c3t1208221752l-1p-1r-1o-1\171813.0.0\
    Windows 10: C:\Program Files\Trend Micro\AMSP\resource\pattern\c3t1208221752l-1p-1r-1o-1\168113.0.0\
    Windows 10: C:\Program Files\Trend Micro\AMSP\resource\pattern\c3t1208221752l-1p-1r-1o-1\171813.0.0\
    Windows 10: C:\Program Files\Trend Micro\AMSP\resource\pattern\c3t1208221752l-1p-1r-1o-1\168113.0.0\
    Windows 10: C:\Program Files\Trend Micro\AMSP\resource\pattern\c3t1208221752l-1p-1r-1o-1\171513.0.0\
    Show 1 more directory +
    Windows 10: C:\Program Files\Trend Micro\AMSP\resource\pattern\c3t1208221752l-1p-1r-1o-1\168113.0.0\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve tmsa2.ptn.old problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download tmsa2.ptn.old Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying tmsa2.ptn.old to your appropriate Windows system directory. Trend Micro typically does not release Trend Micro Antivirus Plus Security OLD files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing tmsa2.ptn.old and all other OLD files for Trend Micro Antivirus Plus Security. An incorrectly installed OLD file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


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File Name Description Software Program (Version) File Size (bytes) File Location
TmopExtIns.exe.old Trend Micro Browser Plugin Installer Trend Micro HawkEye 2.0 (2.0) 350720 C:\Program Files\WindowsApps\Deleted\Microsoft....
nv110529.ptn.old Backup Archive Trend Micro Antivirus Plus Security 16 127240 C:\Program Files\WindowsApps\Microsoft.Microsof...
TMCD.ptn.old Backup Archive Trend Micro Antivirus Plus Security 16 7876 C:\Program Files\WindowsApps\Microsoft.ZuneMusi...
Spyware_th.txt.old Backup Archive Trend Micro Antivirus Plus Security 16 523 C:\Program Files\WindowsApps\Microsoft.GetHelp_...
tmmon64.dll.old Trend Micro UMH Monitor Engine Trend Micro User Mode Hooking (2.8) 1484856 C:\Program Files\WindowsApps\Microsoft.ZuneVide...

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setupact.log Log Trend Micro Antivirus Plus Security 16 217169 C:\Windows\Logs\DPX\
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setupapi.dev.log Log Trend Micro Maximum Security 16 684126 C:\Windows\inf\
setupapi.dev.log Log Trend Micro Internet Security 16 684173 C:\Windows\inf\
WmiApRpl.ini Windows Initialization Trend Micro Internet Security 16 29736 C:\Windows\inf\WmiApRpl\0009\


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