Trend Micro Trend Micro Antivirus Plus Security OLD Ssapi64.dll.old

Troubleshoot Ssapi64.dll.old Issues (Free Download)

Last Updated: 11/24/2023
[Time to Read: ~3-5 minutes]

The development of Spyware Scanning Application Programming Interface by Trend Micro prompted the latest creation of Ssapi64.dll.old. It is also known as a Anti-Spyware Engine file (file extension OLD), which is classified as a type of Win64 DLL (Dynamic link library) file.

The first version of Ssapi64.dll.old for Trend Micro Maximum Security 16 was seen on 09/10/2019 in Windows 10. The most recent release for Trend Micro Antivirus Plus Security 16 launched on 09/10/2019 [version 6.2.1.4024 release].

In this article, you will find detailed Ssapi64.dll.old information, a OLD file troubleshooting guide, and a list of versions that are available for free download.

File Analysis Provided by Jason Geater (Author)

File Overview

General Information ^✻
File Name:	Ssapi64.dll.old
File Extension:	OLD file extension
Description:	Anti-Spyware Engine
Object File Type:	Dynamic link library
File Operating System:	Win32
MIME Type:	application/octet-stream
User Popularity Rating:

Developer and Software Information
Software Developer:	Trend Micro Inc.
Software Program:	Spyware Scanning Application Programming Interface
Legal Copyright:	Copyright (C) 2014 Trend Micro Incorporated. All rights reserved.

File Details
Character Set:	Unicode
Language Code:	English (U.S.)
File Flags:	(none)
File Flags Mask:	0x0017
Entry Point:	0xfa070
Code Size:	1360384

View Other Ssapi64.dll.old Information

File Info	Description
File Size:	1932 kB
File Modification Date/Time:	2019:11:25 13:14:19+00:00
File Type:	Win64 DLL
MIME Type:	application/octet-stream
Machine Type:	AMD AMD64
Time Stamp:	2019:01:30 08:21:31+00:00
PE Type:	PE32+
Linker Version:	14.0
Code Size:	1360384
Initialized Data Size:	680960
Uninitialized Data Size:	0
Entry Point:	0xfa070
OS Version:	5.2
Image Version:	0.0
Subsystem Version:	5.2
Subsystem:	Windows GUI
File Version Number:	6.2.1.4024
Product Version Number:	6.2.1.0
File Flags Mask:	0x0017
File Flags:	(none)
File OS:	Win32
Object File Type:	Dynamic link library
File Subtype:	0
Language Code:	English (U.S.)
Character Set:	Unicode
Company Name:	Trend Micro Inc.
File Description:	Anti-Spyware Engine
File Version:	6.2.1.4024
Internal Name:	SSAPI
Legal Copyright:	Copyright (C) 2014 Trend Micro Incorporated. All rights reserved.
Product Name:	Spyware Scanning Application Programming Interface
Product Version:	6.2

^✻ Portions of file data provided by Exiftool (Phil Harvey) distributed under the Perl Artistic License.

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What are Ssapi64.dll.old Error Messages?

General Ssapi64.dll.old Runtime Errors

Ssapi64.dll.old file errors often occur during the startup phase of Trend Micro Antivirus Plus Security, but can also occur while the program is running. These types OLD errors are also known as “runtime errors” because they occur while Trend Micro Antivirus Plus Security is running. Here are some of the most common Ssapi64.dll.old runtime errors:

Ssapi64.dll.old could not be found.
Ssapi64.dll.old error.
Ssapi64.dll.old failed to load.
Error loading Ssapi64.dll.old.
Failed to register Ssapi64.dll.old / Cannot register Ssapi64.dll.old.
Runtime Error - Ssapi64.dll.old.
The file Ssapi64.dll.old is missing or corrupt.

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files\Trend Micro\AMSP\resource\engine\c2t1074266112l-1p5889r-1o-1\6.2.4024\Ssapi64.dll.old

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

Most OLD errors are due to missing or corrupt files. Your Ssapi64.dll.old file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Trend Micro Antivirus Plus Security), or deleted by a malware infection. Furthermore, Ssapi64.dll.old file corruption could be caused from a power outage when loading Trend Micro Antivirus Plus Security, system crash while loading or saving Ssapi64.dll.old, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.

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How to Fix Ssapi64.dll.old Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your Ssapi64.dll.old issue. These troubleshooting steps are listed in the recommended order of execution.

Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

Hit the Windows Start button
When you see the search box, type "System Restore" and press "ENTER".
In the search results, find and click System Restore.
Please enter the administrator password (if applicable / prompted).
Follow the steps in the System Restore Wizard to choose a relevant restore point.
Restore your computer to that backup image.

If the Step 1 fails to resolve the Ssapi64.dll.old error, please proceed to the Step 2 below.

Step 2: If recently installed Trend Micro Antivirus Plus Security (or related software), uninstall then try reinstalling Trend Micro Antivirus Plus Security software.

You can uninstall Trend Micro Antivirus Plus Security software by following these instructions (Windows XP, Vista, 7, 8, and 10):

Hit the Windows Start button
In the search box, type "Uninstall" and press "ENTER".
In the search results, find and click "Add or Remove Programs"
Find the entry for Trend Micro Antivirus Plus Security 16 and click "Uninstall"
Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Trend Micro Antivirus Plus Security software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Trend Micro Antivirus Plus Security 16

Trend Micro

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many Ssapi64.dll.old error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

Hit the Windows Start button
In the search box, type "Update" and press "ENTER".
In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
If updates are available for download, click "Install Updates".
After the update is completed, restart your PC.

If Windows Update failed to resolve the Ssapi64.dll.old error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

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If Those Steps Fail: Download and Replace Your Ssapi64.dll.old File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate Ssapi64.dll.old file version. We maintain a comprehensive database of 100% malware-free Ssapi64.dll.old files for every applicable version of Trend Micro Antivirus Plus Security. Please follow the steps below to download and properly replace you file:

Locate your Windows operating system version in the list of below "Download Ssapi64.dll.old Files".
Click the appropriate "Download Now" button and download your Windows file version.
Copy this file to the appropriate Trend Micro Antivirus Plus Security folder location:

Windows 10: C:\Program Files\Trend Micro\AMSP\resource\engine\c2t1074266112l-1p5889r-1o-1\6.2.4024\
Windows 10: C:\Program Files\Trend Micro\AMSP\resource\engine\c2t1074266112l-1p5889r-1o-1\6.2.4024\
Windows 10: C:\Program Files\Trend Micro\AMSP\resource\engine\c2t1074266112l-1p5889r-1o-1\6.2.4024\
Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve Ssapi64.dll.old problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.

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Download Ssapi64.dll.old Files (Malware-Tested 100% Clean)

CAUTION : We strongly advise against downloading and copying Ssapi64.dll.old to your appropriate Windows system directory. Trend Micro typically does not release Trend Micro Antivirus Plus Security OLD files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing Ssapi64.dll.old and all other OLD files for Trend Micro Antivirus Plus Security. An incorrectly installed OLD file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Trend Micro Antivirus Plus Security 16

File Name

Software Version

File Version

Architecture

Ssapi64.dll.old

6.2.1.0

6.2.1.4024

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	Spyware Scanning Application Programming Interface
Software Version:	6.2.1.0
File Version:	6.2.1.4024
File Size:	1978872
File Date:	11/25/2019
MD5 Checksum:	0bcf2721333ad5ba6ce4cb28f6546c3b
SHA1 Checksum:	7a89392104ed56926dcc06d334267c9e419c6b06
SHA256 Checksum:	027ece296dbcbcd926427978e059ce9242103deb134042a9e8471f86fc519170
CRC32:
File Directory Location:	C:\Program Files\Trend Micro\AMSP\resource\eng ...

File Version, System, and Machine Information
File Type:	Win64 DLL
Image Version:	0.0
Initialized Data Size:	680960
Linker Version:	14.0
Machine Type:	AMD AMD64
PE Type:	PE32+
Subsystem:	Windows GUI
Subsystem Version:	5.2
File Modification Date/Time:	11/25/2019

Trend Micro Internet Security 16

File Name

Software Version

File Version

Architecture

Ssapi64.dll.old

6.2.1.0

6.2.1.4024

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	Spyware Scanning Application Programming Interface
Software Version:	6.2.1.0
File Version:	6.2.1.4024
File Size:	1978872
File Date:	11/25/2019
MD5 Checksum:	0bcf2721333ad5ba6ce4cb28f6546c3b
SHA1 Checksum:	7a89392104ed56926dcc06d334267c9e419c6b06
SHA256 Checksum:	027ece296dbcbcd926427978e059ce9242103deb134042a9e8471f86fc519170
CRC32:
File Directory Location:	C:\Program Files\Trend Micro\AMSP\resource\eng ...

File Version, System, and Machine Information
File Type:	Win64 DLL
Image Version:	0.0
Initialized Data Size:	680960
Linker Version:	14.0
Machine Type:	AMD AMD64
PE Type:	PE32+
Subsystem:	Windows GUI
Subsystem Version:	5.2
File Modification Date/Time:	11/25/2019

Trend Micro Maximum Security 16

File Name

Software Version

File Version

Architecture

Ssapi64.dll.old

6.2.1.0

6.2.1.4024

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	Spyware Scanning Application Programming Interface
Software Version:	6.2.1.0
File Version:	6.2.1.4024
File Size:	1978872
File Date:	11/25/2019
MD5 Checksum:	0bcf2721333ad5ba6ce4cb28f6546c3b
SHA1 Checksum:	7a89392104ed56926dcc06d334267c9e419c6b06
SHA256 Checksum:	027ece296dbcbcd926427978e059ce9242103deb134042a9e8471f86fc519170
CRC32:
File Directory Location:	C:\Program Files\Trend Micro\AMSP\resource\eng ...

File Version, System, and Machine Information
File Type:	Win64 DLL
Image Version:	0.0
Initialized Data Size:	680960
Linker Version:	14.0
Machine Type:	AMD AMD64
PE Type:	PE32+
Subsystem:	Windows GUI
Subsystem Version:	5.2
File Modification Date/Time:	11/25/2019

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Files Related to Ssapi64.dll.old

OLD Files Related to Ssapi64.dll.old

File Name	Description	Software Program (Version)	File Size (bytes)	File Location
tmpolicy.ptn.old	Backup Archive	Trend Micro Antivirus Plus Security 16	11981	C:\Program Files\WindowsApps\Microsoft.ZuneMusi...
tmel.cat.old	Backup Archive	Trend Micro Antivirus Plus Security 16	10459	C:\Program Files\WindowsApps\Deleted\Microsoft....
TMPEM.dll.old	Trend Micro Policy Enforcement Module	Trend Micro AEGIS (9.0)	2666640	C:\Program Files\WindowsApps\Microsoft.GetHelp_...
tmxfalcon.dll.old	Trend Micro Falcon Core Engine	Trend Micro Falcon (2.0)	12824048	C:\Program Files\WindowsApps\Microsoft.ZuneVide...
TmopphHttp2.dll.old	Trend Micro HTTP Protocol Handler Module	Trend Micro Osprey (5.0)	362648	C:\Program Files\WindowsApps\Deleted\Microsoft....

Other Files Related to Ssapi64.dll.old

File Name	Description	Software Program (Version)	File Size (bytes)	File Location
CBS.log	Log	Trend Micro Maximum Security 16	891637	C:\Windows\Logs\CBS\
setupact.log	Log	Trend Micro Maximum Security 16	62521	C:\Windows\Panther\UnattendGC\
setupact.log	Log	Trend Micro Antivirus Plus Security 16	14252	C:\Windows\System32\Sysprep\Panther\
SA.DAT	Game Data	Trend Micro Internet Security 16	6	C:\WINDOWS\Tasks\
setupapi.dev.log	Log	Trend Micro Maximum Security 16	684126	C:\Windows\inf\

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