What are INSTALL.LOG Error Messages?

General INSTALL.LOG Runtime Errors

INSTALL.LOG file errors often occur during the startup phase of Adobe Captivate, but can also occur while the program is running. These types LOG errors are also known as “runtime errors” because they occur while Adobe Captivate is running. Here are some of the most common INSTALL.LOG runtime errors:

• INSTALL.LOG could not be found.
• INSTALL.LOG error.
• INSTALL.LOG failed to load.
• Error loading INSTALL.LOG.
• Failed to register INSTALL.LOG / Cannot register INSTALL.LOG.
• Runtime Error - INSTALL.LOG.
• The file INSTALL.LOG is missing or corrupt.

Most LOG errors are due to missing or corrupt files. Your INSTALL.LOG file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Adobe Captivate), or deleted by a malware infection. Furthermore, INSTALL.LOG file corruption could be caused from a power outage when loading Adobe Captivate, system crash while loading or saving INSTALL.LOG, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.

How to Fix INSTALL.LOG Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your INSTALL.LOG issue. These troubleshooting steps are listed in the recommended order of execution.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

1. Hit the Windows Start button
2. When you see the search box, type "System Restore" and press "ENTER".
3. In the search results, find and click System Restore.
4. Please enter the administrator password (if applicable / prompted).
5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
6. Restore your computer to that backup image.

If the Step 1 fails to resolve the INSTALL.LOG error, please proceed to the Step 2 below.

You can uninstall Adobe Captivate software by following these instructions (Windows XP, Vista, 7, 8, and 10):

1. Hit the Windows Start button
2. In the search box, type "Uninstall" and press "ENTER".
3. In the search results, find and click "Add or Remove Programs"
4. Find the entry for Adobe Captivate 2017 Release and click "Uninstall"
5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Adobe Captivate software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Adobe Captivate 2017 Release

Adobe Systems Incorporated

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many INSTALL.LOG error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

1. Hit the Windows Start button
2. In the search box, type "Update" and press "ENTER".
3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
4. If updates are available for download, click "Install Updates".
5. After the update is completed, restart your PC.

If Windows Update failed to resolve the INSTALL.LOG error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

If Those Steps Fail: Download and Replace Your INSTALL.LOG File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate INSTALL.LOG file version. We maintain a comprehensive database of 100% malware-free INSTALL.LOG files for every applicable version of Adobe Captivate. Please follow the steps below to download and properly replace you file:

1. Locate your Windows operating system version in the list of below "Download INSTALL.LOG Files".
2. Click the appropriate "Download Now" button and download your Windows file version.
3. Copy this file to the appropriate Adobe Captivate folder location:
   
   Windows 10: C:\ProgramData\Extensions\Logs\
   Windows 10: C:\Program Files (x86)\Punch! Super Home Demo\
   Windows 10: C:\Program Files (x86)\Free Internet Window Washer\
   Windows 10: C:\Program Files (x86)\PageBreeze\
   Windows 10: C:\Program Files (x86)\Paltalk\
   Show 63 more directories +

   Windows 10: C:\Program Files (x86)\Steganos Online Shield\
   Windows 10: C:\Program Files (x86)\Soldier of Fortune II - Double Helix MP TEST\Uninstall\
   Windows 10: C:\Program Files (x86)\Applied_Insights\Uninstall_aipict800\
   Windows 10: C:\Program Files (x86)\Photodex\ProShow Producer\
   Windows 10: C:\Program Files (x86)\Ogg Converter\
   Windows 10: C:\Program Files\Npcap\
   Windows 10: C:\Program Files (x86)\Garena Plus\
   Windows 10: C:\Program Files (x86)\MagicSofts\SC\
   Windows 10: C:\Program Files (x86)\WinPcap\
   Windows 10: C:\Users\Tester\AppData\Local\Temp\VSDFA5B.tmp\
   Windows 10: C:\Program Files (x86)\HyperTerminal\
   Windows 10: C:\Program Files\Bullzip\PDF Printer\Debug\
   Windows 10: C:\Users\Tester\AppData\Local\Temp\VSDA10.tmp\
   Windows 10: C:\Program Files (x86)\Free YouTube Downloader Converter\
   Windows 10: C:\Program Files\Virtual Audio Cable\
   Windows 10: C:\Program Files (x86)\CD to MP3 Freeware\
   Windows 10: C:\Program Files (x86)\HyperCam 5 Home Edition\
   Windows 10: C:\Program Files (x86)\Rockstar Games\Grand Theft Auto Vice City\gtaT\Server\
   Windows 10: C:\Program Files (x86)\Rockstar Games\Grand Theft Auto Vice City\gtaT\
   Windows 10: C:\wamp\bin\apache\apache2.4.41\logs\
   Windows 10: C:\wamp64\bin\apache\apache2.4.39\logs\
   Windows 10: C:\Users\Tester\AppData\Local\Temp\{907A1104-E812-4b5c-959B-E4DAB37A96AB}\
   Windows 10: C:\xampp\apache\logs\
   Windows 10: C:\Program Files (x86)\AV Voice Changer 9.5 Diamond\
   Windows 10: C:\Program Files (x86)\DX-Ball\
   Windows 10: C:\Program Files (x86)\123PDFConverter\
   Windows 10: C:\Program Files (x86)\Photodex\ProShow Gold\
   Windows 10: C:\Program Files (x86)\Common Files\Adobe\Installers\
   Windows 10: C:\Program Files (x86)\KLC\SMAC\
   Windows 10: C:\Users\Tester\AppData\Local\Temp\{907A1104-E812-4b5c-959B-E4DAB37A96AB}\
   Windows 10: C:\Program Files (x86)\Doom 3 Demo\
   Windows 10: C:\Users\Tester\AppData\Local\Temp\VSD54E9.tmp\
   Windows 10: C:\Program Files\Bullzip\PDF Printer\Debug\
   Windows 10: C:\Program Files (x86)\ElastoMania111\
   Windows 10: C:\Program Files (x86)\SmartDraw 2010\
   Windows 10: C:\Program Files (x86)\Eudora OSE\
   Windows 10: C:\Program Files (x86)\K-Lite Codec Pack\
   Windows 10: C:\Program Files (x86)\Runtime Software\GetDataBack for FAT and NTFS\
   Windows 10: C:\Program Files (x86)\Common Files\Adobe\Installers\
   Windows 10: C:\Program Files (x86)\Common Files\Adobe\Installers\
   Windows 10: C:\Program Files (x86)\Acoustica MP3 Audio Mixer\
   Windows 10: C:\Program Files (x86)\Mozilla Thunderbird\
   Windows 10: C:\Program Files (x86)\Star Downloader\
   Windows 10: C:\Program Files (x86)\Belarc\BelarcAdvisor\
   Windows 10: C:\Program Files (x86)\Mozilla Firefox\
   Windows 10: C:\Program Files (x86)\Mozilla Firefox\
   Windows 10: C:\Program Files (x86)\Free Window Registry Repair\
   Windows 10: C:\Users\Tester\AppData\Local\Temp\VSD662F.tmp\
   Windows 10: C:\Users\Tester\AppData\Roaming\CoffeeCup Software\
   Windows 10: C:\Program Files (x86)\Common Files\Adobe\Installers\
   Windows 10: C:\Program Files (x86)\Common Files\Adobe\Installers\
   Windows 10: C:\Program Files (x86)\Netscape\Navigator 9\
   Windows 10: C:\Program Files (x86)\Bazooka Scanner\
   Windows 10: C:\Program Files (x86)\
   Windows 10: C:\Program Files (x86)\Common Files\Adobe\Installers\
   Windows 10: C:\Program Files (x86)\Common Files\Adobe\Installers\
   Windows 10: C:\Users\Tester\AppData\Local\Adobe\AIR\logs\
   Windows 10: C:\Program Files (x86)\Capture Express\
   Windows 10: C:\Program Files (x86)\K-Lite Codec Pack\
   Windows 10: C:\Users\Tester\AppData\Local\Temp\VSD43EF.tmp\
   Windows 10: C:\Users\Tester\AppData\Local\Temp\VSD36.tmp\
   Windows 10: C:\Program Files (x86)\Polybytes\PolyView\
   Windows 10: C:\Users\Tester\AppData\Local\Temp\VSD789F.tmp\
   
4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

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