How to Fix Setting.json Problems and Download Updates

Last Updated: 11/28/2023
[Time to Read: ~3-5 minutes]

setting.json is considered a type of JavaScript Object Notation file. It is most-commonly used in DWG TrueView 2019 developed by Autodesk, Inc.. It uses the JSON file extension and is considered a Internet Web (JavaScript Object Notation) file.

The initial introduction of setting.json released in AutoCAD 2019 was for Windows 10 on 10/24/2018. The latest version update [v2019] for DWG TrueView was 2019 released on 09/17/2018.

In this article, you will find detailed setting.json information, a JSON file troubleshooting guide, and a list of versions that are available for free download.

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File Overview


General Information
File Name: setting.json
File Extension: JSON file extension
File Type: Internet Web
Description: JavaScript Object Notation
User Popularity Rating:
 
Developer and Software Information
Software Program: DWG TrueView 2019
Developer: Autodesk, Inc.
Software: DWG TrueView
Software Version: 2019
File Details
File Size (Bytes): 521
Oldest File Date: 10/24/2019
Latest File Date: 01/20/2020


What are setting.json Error Messages?


General setting.json Runtime Errors

setting.json file errors often occur during the startup phase of DWG TrueView, but can also occur while the program is running. These types JSON errors are also known as “runtime errors” because they occur while DWG TrueView is running. Here are some of the most common setting.json runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files\Autodesk\DWG TrueView 2019 - English\Support\NewTabPage\config\AOEM\setting.json

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most JSON errors are due to missing or corrupt files. Your setting.json file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with DWG TrueView), or deleted by a malware infection. Furthermore, setting.json file corruption could be caused from a power outage when loading DWG TrueView, system crash while loading or saving setting.json, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix setting.json Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your setting.json issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the setting.json error, please proceed to the Step 2 below.

Step 2: If recently installed DWG TrueView (or related software), uninstall then try reinstalling DWG TrueView software.

You can uninstall DWG TrueView software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for DWG TrueView 2019 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall DWG TrueView software.

If this Step 2 fails as well, please proceed to the Step 3 below.

DWG TrueView 2019

Autodesk, Inc.

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many setting.json error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the setting.json error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your setting.json File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate setting.json file version. We maintain a comprehensive database of 100% malware-free setting.json files for every applicable version of DWG TrueView. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download setting.json Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate DWG TrueView folder location:
    Windows 10: C:\Program Files\Autodesk\DWG TrueView 2019 - English\Support\NewTabPage\config\AOEM\
    Windows 10: C:\Users\Tester\Downloads\Autodesk\DWGTrueView_2019_Enu_64bit\x64\dwgviewr\PF\Root\Support\NewTabPage\config\AOEM\
    Windows 10: C:\Users\Tester\Downloads\Autodesk\DWGTrueView_2019_Enu_64bit\x64\dwgviewr\Support\NewTabPage\config\AOEM\
    Windows 10: C:\Autodesk\WI\Autodesk AutoCAD 2020\x64\acad\PF\Root\Support\NewTabPage\config\ACAD\
    Windows 10: C:\Program Files\Autodesk\AutoCAD 2020\Support\NewTabPage\config\ACAD\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve setting.json problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download setting.json Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying setting.json to your appropriate Windows system directory. Autodesk, Inc. typically does not release DWG TrueView JSON files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing setting.json and all other JSON files for DWG TrueView. An incorrectly installed JSON file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to setting.json


JSON Files Related to setting.json

File Name Description Software Program (Version) File Size (bytes) File Location
8e2811c3-55db-4bf9-9ed... JavaScript Object Notation DWG TrueView 2019 1069 C:\Windows\System32\
8e2811c3-55db-4bf9-9ed... JavaScript Object Notation DWG TrueView 2019 2310 C:\Windows\System32\
common.json JavaScript Object Notation DWG TrueView 2019 1223 C:\Program Files\WindowsApps\Microsoft.SkypeApp...
8e2811c3-55db-4bf9-9ed... JavaScript Object Notation DWG TrueView 2019 1073 C:\Windows\System32\
8e2811c3-55db-4bf9-9ed... JavaScript Object Notation DWG TrueView 2019 1947 C:\Windows\System32\

Other Files Related to setting.json

File Name Description Software Program (Version) File Size (bytes) File Location
CBS.log Log AutoCAD 2019 997404 C:\Windows\Logs\CBS\
setupact.log Log DWG TrueView 2019 20657 C:\Windows\System32\Sysprep\Panther\
autorun.inf Setup Information DWG TrueView 2019 58 C:\Users\Tester\Downloads\Autodesk\DWGTrueView_...
setupapi.dev.log Log AutoCAD 2019 684846 C:\Windows\inf\
WmiApRpl.h C/C++/Objective-C Header AutoCAD 2019 3444 C:\Windows\System32\wbem\Performance\


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