How to Download, Fix, and Update Journal_scan.json

Last Updated: 12/17/2024
[Average Read Time: 4.5 minutes]

JSON files such as journal_scan.json are categorized as Internet Web (JavaScript Object Notation) files. As a JavaScript Object Notation file, it was created for use in Trend Micro Antivirus Plus Security 16 by Trend Micro.

The first version of journal_scan.json was released for the Windows 10 Operating System on 09/10/2019 inside Trend Micro Maximum Security 16. The latest file update released for Trend Micro Antivirus Plus Security 16 was on 09/10/2019 [file version 16].

Please see below for more detailed information, JSON file troubleshooting instructions, and free downloads of different versions of journal_scan.json.

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File Overview


General Information
File Name: journal_scan.json
File Extension: JSON file extension
File Type: Internet Web
Description: JavaScript Object Notation
User Popularity Rating:
 
Developer and Software Information
Software Program: Trend Micro Antivirus Plus Security 16
Developer: Trend Micro
Software: Trend Micro Antivirus Plus Security
Software Version: 16
File Details
File Size (Bytes): 224
Oldest File Date: 11/25/2019
Latest File Date: 11/25/2019


What are journal_scan.json Error Messages?


General journal_scan.json Runtime Errors

journal_scan.json file errors often occur during the startup phase of Trend Micro Antivirus Plus Security, but can also occur while the program is running. These types JSON errors are also known as “runtime errors” because they occur while Trend Micro Antivirus Plus Security is running. Here are some of the most common journal_scan.json runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files\Trend Micro\Titanium\Config\AdvancedProtection\disabled\journal_scan.json

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most JSON errors are due to missing or corrupt files. Your journal_scan.json file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Trend Micro Antivirus Plus Security), or deleted by a malware infection. Furthermore, journal_scan.json file corruption could be caused from a power outage when loading Trend Micro Antivirus Plus Security, system crash while loading or saving journal_scan.json, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix journal_scan.json Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your journal_scan.json issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the journal_scan.json error, please proceed to the Step 2 below.

Step 2: If recently installed Trend Micro Antivirus Plus Security (or related software), uninstall then try reinstalling Trend Micro Antivirus Plus Security software.

You can uninstall Trend Micro Antivirus Plus Security software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Trend Micro Antivirus Plus Security 16 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Trend Micro Antivirus Plus Security software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Trend Micro Antivirus Plus Security 16

Trend Micro

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many journal_scan.json error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the journal_scan.json error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your journal_scan.json File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate journal_scan.json file version. We maintain a comprehensive database of 100% malware-free journal_scan.json files for every applicable version of Trend Micro Antivirus Plus Security. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download journal_scan.json Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Trend Micro Antivirus Plus Security folder location:
    Windows 10: C:\Program Files\Trend Micro\Titanium\Config\AdvancedProtection\high\
    Windows 10: C:\Program Files\Trend Micro\Titanium\Config\AdvancedProtection\disabled\
    Windows 10: C:\Program Files\Trend Micro\Titanium\Config\AdvancedProtection\low\
    Windows 10: C:\Program Files\Trend Micro\Titanium\Config\AdvancedProtection\medium\
    Windows 10: C:\Program Files\Trend Micro\Titanium\Config\AdvancedProtection\high\
    Show 7 more directories +
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve journal_scan.json problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download journal_scan.json Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying journal_scan.json to your appropriate Windows system directory. Trend Micro typically does not release Trend Micro Antivirus Plus Security JSON files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing journal_scan.json and all other JSON files for Trend Micro Antivirus Plus Security. An incorrectly installed JSON file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


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NormalProtectionSettin... JavaScript Object Notation Trend Micro Antivirus Plus Security 16 112 C:\Program Files\WindowsApps\Microsoft.GetHelp_...
settings.json JavaScript Object Notation Trend Micro Antivirus Plus Security 16 592 C:\Windows\System32\winevt\Logs\
l10n_complete_trial_em... JavaScript Object Notation Trend Micro Antivirus Plus Security 16 608 C:\Program Files\WindowsApps\Microsoft.ZuneMusi...
l10n_automigrate_compl... JavaScript Object Notation Trend Micro Antivirus Plus Security 16 480 C:\Program Files\WindowsApps\Microsoft.GetHelp_...

Other Files Related to journal_scan.json

File Name Description Software Program (Version) File Size (bytes) File Location
CBS.log Log Trend Micro Maximum Security 16 891637 C:\Windows\Logs\CBS\
CBS.log Log Trend Micro Antivirus Plus Security 16 991415 C:\Windows\Logs\CBS\
WmiApRpl.ini Windows Initialization Trend Micro Internet Security 16 29736 C:\Windows\inf\WmiApRpl\0009\
WmiApRpl.h C/C++/Objective-C Header Trend Micro Internet Security 16 3444 C:\Windows\System32\wbem\Performance\
api-ms-win-core-profil... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.14393.33) 18112 C:\Program Files\Trend Micro\AMSP\


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