3 Steps to Download and Fix User_welcome.js Errors

Last Updated: 12/14/2024
[Time Needed for Reading: ~4-6 minutes]

JavaScript files such as user_welcome.js utilize the JS file extension. This file is considered a Script (JavaScript) file, and was first created by McAfee, Inc. for the McAfee Total Protection 2019 (16.0 R20) software package.

The first release in the Windows 10 Operating System for user_welcome.js was on 08/29/2019 inside McAfee Total Protection 2019 (16.0 R20). According to our records, this release is the only version of this file offered by McAfee, Inc..

In this short article, you will discover detailed file information, steps for troubleshooting JS file problems with user_welcome.js, and list of free downloads for every version that exists in our comprehensive file directory.

File Analysis Provided by Jason Geater (Author)


Recommended Download: Fix user_welcome.js / McAfee Total Protection-related registry issues with WinThruster.

Compatible with Windows 11, 10, 8, 7, Vista, XP and 2000

Average User Rating

 

Optional Offer for WinThruster by Solvusoft
| EULA | Privacy Policy | Terms | Uninstall


File Overview


General Information
File Name: user_welcome.js
File Extension: JS file extension
File Type: Script
Description: JavaScript
User Popularity Rating:
 
Developer and Software Information
Software Program: McAfee Total Protection 2019 (16.0 R20)
Developer: McAfee, Inc.
Software: McAfee Total Protection
Software Version: 2019 (16.0 R20)
File Details
File Size (Bytes): 855
Oldest File Date: 01/13/2020
Latest File Date: 01/13/2020


What are user_welcome.js Error Messages?


General user_welcome.js Runtime Errors

user_welcome.js file errors often occur during the startup phase of McAfee Total Protection, but can also occur while the program is running. These types JS errors are also known as “runtime errors” because they occur while McAfee Total Protection is running. Here are some of the most common user_welcome.js runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files\McAfee\WebAdvisor\telemetry\serializers\user_welcome.js

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most JS errors are due to missing or corrupt files. Your user_welcome.js file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with McAfee Total Protection), or deleted by a malware infection. Furthermore, user_welcome.js file corruption could be caused from a power outage when loading McAfee Total Protection, system crash while loading or saving user_welcome.js, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix user_welcome.js Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your user_welcome.js issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the user_welcome.js error, please proceed to the Step 2 below.

Step 2: If recently installed McAfee Total Protection (or related software), uninstall then try reinstalling McAfee Total Protection software.

You can uninstall McAfee Total Protection software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for McAfee Total Protection 2019 (16.0 R20) and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall McAfee Total Protection software.

If this Step 2 fails as well, please proceed to the Step 3 below.

McAfee Total Protection 2019 (16.0 R20)

McAfee, Inc.

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many user_welcome.js error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the user_welcome.js error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your user_welcome.js File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate user_welcome.js file version. We maintain a comprehensive database of 100% malware-free user_welcome.js files for every applicable version of McAfee Total Protection. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download user_welcome.js Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate McAfee Total Protection folder location:
    Windows 10: C:\Program Files\McAfee\WebAdvisor\telemetry\serializers\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve user_welcome.js problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download user_welcome.js Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying user_welcome.js to your appropriate Windows system directory. McAfee, Inc. typically does not release McAfee Total Protection JS files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing user_welcome.js and all other JS files for McAfee Total Protection. An incorrectly installed JS file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to user_welcome.js


JS Files Related to user_welcome.js

File Name Description Software Program (Version) File Size (bytes) File Location
CalendarUtils.js JavaScript McAfee Total Protection 2019 (16.0 R20) 5714 C:\Users\Tester\AppData\Local\
wa-res-uninstall-hr-HR.js JavaScript McAfee Total Protection 2019 (16.0 R20) 1946 C:\Windows\System32\LogFiles\WMI\
wa-res-shared-es-MX.js JavaScript McAfee Total Protection 2019 (16.0 R20) 656 C:\Windows\System32\LogFiles\WMI\
wa-res-sstoast-ko-KR.js JavaScript McAfee Total Protection 2019 (16.0 R20) 620 C:\Windows\System32\LogFiles\WMI\
wa-res-sstoast-bing-es... JavaScript McAfee Total Protection 2019 (16.0 R20) 701 C:\Windows\System32\LogFiles\WMI\

Other Files Related to user_welcome.js

File Name Description Software Program (Version) File Size (bytes) File Location
setuperr.log Log McAfee Total Protection 2019 (16.0 R20) 5179 C:\Windows\Panther\NewOs\Panther\
api-ms-win-core-heap-l... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 11112 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
diagerr.xml Extensible Markup Language McAfee Total Protection 2019 (16.0 R20) 5718 C:\Windows\System32\Sysprep\Panther\
EtwRTEventLog-Applicat... Microsoft Event Trace Log McAfee Total Protection 2019 (16.0 R20) 6040 C:\Windows\System32\LogFiles\WMI\RtBackup\
EtwRTDiagLog.etl Microsoft Event Trace Log McAfee Total Protection 2019 (16.0 R20) 3168 C:\Windows\System32\LogFiles\WMI\RtBackup\


RocketPC

Optional Offer for WinThruster by Solvusoft | EULA | Privacy Policy | Terms | Uninstall


Browse Other File Extensions in Alphabetical Order :   # A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

You are downloading trial software. The purchase of a one-year software subscription at the price of $29.97 USD is required to unlock all software features. Subscription auto-renews at the end of the term (Learn more). By clicking the "Start Download" button above and installing "Software", I acknowledge I have read and agree to the Solvusoft End User License Agreement and Privacy Policy.