What are config_tray.ini Error Messages?

General config_tray.ini Runtime Errors

config_tray.ini file errors often occur during the startup phase of Wise Care 365, but can also occur while the program is running. These types INI errors are also known as “runtime errors” because they occur while Wise Care 365 is running. Here are some of the most common config_tray.ini runtime errors:

• config_tray.ini could not be found.
• config_tray.ini error.
• config_tray.ini failed to load.
• Error loading config_tray.ini.
• Failed to register config_tray.ini / Cannot register config_tray.ini.
• Runtime Error - config_tray.ini.
• The file config_tray.ini is missing or corrupt.

Most INI errors are due to missing or corrupt files. Your config_tray.ini file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Wise Care 365), or deleted by a malware infection. Furthermore, config_tray.ini file corruption could be caused from a power outage when loading Wise Care 365, system crash while loading or saving config_tray.ini, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.

How to Fix config_tray.ini Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your config_tray.ini issue. These troubleshooting steps are listed in the recommended order of execution.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

1. Hit the Windows Start button
2. When you see the search box, type "System Restore" and press "ENTER".
3. In the search results, find and click System Restore.
4. Please enter the administrator password (if applicable / prompted).
5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
6. Restore your computer to that backup image.

If the Step 1 fails to resolve the config_tray.ini error, please proceed to the Step 2 below.

You can uninstall Wise Care 365 software by following these instructions (Windows XP, Vista, 7, 8, and 10):

1. Hit the Windows Start button
2. In the search box, type "Uninstall" and press "ENTER".
3. In the search results, find and click "Add or Remove Programs"
4. Find the entry for Wise Care 365 5.4.1.537 and click "Uninstall"
5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Wise Care 365 software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Wise Care 365 5.4.1.537

WiseCleaner

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many config_tray.ini error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

1. Hit the Windows Start button
2. In the search box, type "Update" and press "ENTER".
3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
4. If updates are available for download, click "Install Updates".
5. After the update is completed, restart your PC.

If Windows Update failed to resolve the config_tray.ini error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

If Those Steps Fail: Download and Replace Your config_tray.ini File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate config_tray.ini file version. We maintain a comprehensive database of 100% malware-free config_tray.ini files for every applicable version of Wise Care 365. Please follow the steps below to download and properly replace you file:

1. Locate your Windows operating system version in the list of below "Download config_tray.ini Files".
2. Click the appropriate "Download Now" button and download your Windows file version.
3. Copy this file to the appropriate Wise Care 365 folder location:
   
   Windows 10: C:\Users\Tester\AppData\Roaming\Wise Care 365\
   
4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

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