What are ZERO.INF Error Messages?

ZERO.INF Blue Screen of Death (BSOD) Errors

There are a number of reasons why you could be encountering issues with ZERO.INF. Most of the issues concerning inf files involve Blue Screen of Death (BSOD) errors. These types of ZERO.INF errors can be cause by hardware problems, outdated firmware, corrupt drivers, or other software-related (eg. Office update) issues. Some of these errors include:

• ZERO.INF could not be found.
• ZERO.INF failed to load.
• The file ZERO.INF is missing or corrupt.
• Windows failed to start - ZERO.INF.

How to Fix ZERO.INF Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your ZERO.INF issue. These troubleshooting steps are listed in the recommended order of execution.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

1. Hit the Windows Start button
2. When you see the search box, type "System Restore" and press "ENTER".
3. In the search results, find and click System Restore.
4. Please enter the administrator password (if applicable / prompted).
5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
6. Restore your computer to that backup image.

If the Step 1 fails to resolve the ZERO.INF error, please proceed to the Step 2 below.

You can uninstall Office software by following these instructions (Windows XP, Vista, 7, 8, and 10):

1. Hit the Windows Start button
2. In the search box, type "Uninstall" and press "ENTER".
3. In the search results, find and click "Add or Remove Programs"
4. Find the entry for Office XP and click "Uninstall"
5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Office software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Office XP

Microsoft Corporation

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many ZERO.INF error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

1. Hit the Windows Start button
2. In the search box, type "Update" and press "ENTER".
3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
4. If updates are available for download, click "Install Updates".
5. After the update is completed, restart your PC.

If Windows Update failed to resolve the ZERO.INF error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

If Those Steps Fail: Download and Replace Your ZERO.INF File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate ZERO.INF file version. We maintain a comprehensive database of 100% malware-free ZERO.INF files for every applicable version of Office. Please follow the steps below to download and properly replace you file:

1. Locate your Windows operating system version in the list of below "Download ZERO.INF Files".
2. Click the appropriate "Download Now" button and download your Windows file version.
3. Copy this file to the appropriate Office folder location:
   
   Windows XP: C:\Program Files\Common Files\Microsoft Shared\Themes\zero\
   
4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows XP.

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