3 Steps to Download and Fix Tmusa.inf Errors

Last Updated: 12/01/2023
[Time to Read Article: 5 minutes]

Setup Information files, such as tmusa.inf, are considered a type of Driver (Setup Information) file. They are associated with the INF file extension, developed by Trend Micro for Trend Micro Antivirus Plus Security 16.

tmusa.inf was initially released with Trend Micro Maximum Security 16 on 09/10/2019 for the Windows 10 Operating System. The latest version update [v16] for Trend Micro Antivirus Plus Security was 16 released on 09/10/2019.

In this article, you will find detailed tmusa.inf information, a INF file troubleshooting guide, and a list of versions that are available for free download.

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File Overview


General Information
File Name: tmusa.inf
File Extension: INF file extension
File Type: Driver
Description: Setup Information
User Popularity Rating:
 
Developer and Software Information
Software Program: Trend Micro Antivirus Plus Security 16
Developer: Trend Micro
Software: Trend Micro Antivirus Plus Security
Software Version: 16
File Details
File Size (Bytes): 2407
Oldest File Date: 11/25/2019
Latest File Date: 11/25/2019


What are tmusa.inf Error Messages?


tmusa.inf Blue Screen of Death (BSOD) Errors

There are a number of reasons why you could be encountering issues with tmusa.inf. Most of the issues concerning inf files involve Blue Screen of Death (BSOD) errors. These types of tmusa.inf errors can be cause by hardware problems, outdated firmware, corrupt drivers, or other software-related (eg. Trend Micro Antivirus Plus Security update) issues. Some of these errors include:

A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: tmusa.inf.

:( Your PC ran into a problem that it couldn't handle, and now needs to restart. You can search for the error online: [BSOD] (tmusa.inf).

<strong>STOP 0x0000003B: SYSTEM SERVICE EXCEPTION (tmusa.inf)</strong><br /><strong>STOP 0x0000007E: SYSTEM THREAD EXCEPTION NOT HANDLED (tmusa.inf)</strong><br /><strong>STOP 0x0000000A: IRQL NOT LESS EQUAL (tmusa.inf)</strong><br /><strong>STOP 0x0000001E: KMODE EXCEPTION NOT HANDLED (tmusa.inf)</strong><br /><strong>STOP 0×0000007A: KERNEL DATA INPAGE (tmusa.inf)</strong><br /><strong>STOP 0x00000050: PAGE FAULT IN A NONPAGED AREA (tmusa.inf)</strong>

It's Critical to Resolve Blue Screen of Death Errors

In the majority of cases, you will encounter tmusa.inf BSOD errors after you've installed new hardware, software (Trend Micro Antivirus Plus Security), or performed a failed Windows Update. In other cases, software corruption caused by a malware infection can lead to tmusa.inf Blue Screen of Death errors. Therefore, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.


GEEK TIP : As a rule of thumb, it's always a good idea to create a Windows "Snapshot" backup / System Restore Point before making any hardware or software changes to your computer. That way, it's very easy to restore your system in the unfortunate event you encounter a tmusa.inf Blue Screen of Death error after recent changes.



How to Fix tmusa.inf Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your tmusa.inf issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the tmusa.inf error, please proceed to the Step 2 below.

Step 2: If recently installed Trend Micro Antivirus Plus Security (or related software), uninstall then try reinstalling Trend Micro Antivirus Plus Security software.

You can uninstall Trend Micro Antivirus Plus Security software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Trend Micro Antivirus Plus Security 16 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Trend Micro Antivirus Plus Security software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Trend Micro Antivirus Plus Security 16

Trend Micro

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many tmusa.inf error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the tmusa.inf error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your tmusa.inf File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate tmusa.inf file version. We maintain a comprehensive database of 100% malware-free tmusa.inf files for every applicable version of Trend Micro Antivirus Plus Security. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download tmusa.inf Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Trend Micro Antivirus Plus Security folder location:
    Windows 10: C:\Program Files\Trend Micro\AMSP\module\20013\6.5.1143\Helper\
    Windows 10: C:\Program Files\Trend Micro\AMSP\module\20013\6.5.1143\Helper\
    Windows 10: C:\Program Files\Trend Micro\AMSP\module\20013\6.5.1143\Helper\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve tmusa.inf problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download tmusa.inf Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying tmusa.inf to your appropriate Windows system directory. Trend Micro typically does not release Trend Micro Antivirus Plus Security INF files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing tmusa.inf and all other INF files for Trend Micro Antivirus Plus Security. An incorrectly installed INF file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to tmusa.inf


INF Files Related to tmusa.inf

File Name Description Software Program (Version) File Size (bytes) File Location
TMEBC.inf Setup Information Trend Micro Antivirus Plus Security 16 5483 C:\Program Files\WindowsApps\Microsoft.ZuneMusi...
tmnciesc.inf Setup Information Trend Micro Antivirus Plus Security 16 2612 C:\Program Files\WindowsApps\Microsoft.GetHelp_...
tmeyes.inf Setup Information Trend Micro Antivirus Plus Security 16 2487 C:\Program Files\WindowsApps\Microsoft.ZuneVide...
tmcomm.inf Setup Information Trend Micro Antivirus Plus Security 16 4847 C:\Users\Tester\AppData\Local\Microsoft\OneDrive\
tmeevw.inf Setup Information Trend Micro Antivirus Plus Security 16 1586 C:\Program Files\WindowsApps\Microsoft.ZuneVide...

Other Files Related to tmusa.inf

File Name Description Software Program (Version) File Size (bytes) File Location
setupact.log Log Trend Micro Maximum Security 16 28587 C:\Windows\System32\Sysprep\Panther\
setupact.log Log Trend Micro Internet Security 16 62521 C:\Windows\Panther\UnattendGC\
api-ms-win-core-profil... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.14393.33) 18112 C:\Program Files\Trend Micro\AMSP\
api-ms-win-core-heap-l... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.14393.33) 18624 C:\Program Files\Trend Micro\AMSP\
api-ms-win-core-heap-l... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.14393.33) 18624 C:\Program Files\Trend Micro\AMSP\


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