How to Fix Pxhelp64.inf Problems and Download Updates

Last Updated: 11/26/2023
[Time Needed for Reading: ~4-6 minutes]

pxhelp64.inf uses the INF file extension, which is more specifically known as a Setup Information file. It is classified as a Driver (Setup Information) file, created for Napster 4.6.3.4 by Napster.

pxhelp64.inf was first released in the Windows 10 Operating System on 01/19/2010 with Napster 4.6.3.4. According to our records, this release is the only version of this file offered by Napster.

Continue reading below to discover detailed file information, INF file troubleshooting, and free downloads of several versions of pxhelp64.inf.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: pxhelp64.inf
File Extension: INF file extension
File Type: Driver
Description: Setup Information
User Popularity Rating:
 
Developer and Software Information
Software Program: Napster 4.6.3.4
Developer: Napster
Software: Napster
Software Version: 4.6.3.4
File Details
File Size (Bytes): 1651
Oldest File Date: 11/15/2019
Latest File Date: 11/15/2019


What are pxhelp64.inf Error Messages?


pxhelp64.inf Blue Screen of Death (BSOD) Errors

There are a number of reasons why you could be encountering issues with pxhelp64.inf. Most of the issues concerning inf files involve Blue Screen of Death (BSOD) errors. These types of pxhelp64.inf errors can be cause by hardware problems, outdated firmware, corrupt drivers, or other software-related (eg. Napster update) issues. Some of these errors include:

A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: pxhelp64.inf.

:( Your PC ran into a problem that it couldn't handle, and now needs to restart. You can search for the error online: [BSOD] (pxhelp64.inf).

<strong>STOP 0x00000050: PAGE FAULT IN A NONPAGED AREA (pxhelp64.inf)</strong><br /><strong>STOP 0x0000000A: IRQL NOT LESS EQUAL (pxhelp64.inf)</strong><br /><strong>STOP 0x0000003B: SYSTEM SERVICE EXCEPTION (pxhelp64.inf)</strong><br /><strong>STOP 0×0000007A: KERNEL DATA INPAGE (pxhelp64.inf)</strong><br /><strong>STOP 0x0000007E: SYSTEM THREAD EXCEPTION NOT HANDLED (pxhelp64.inf)</strong><br /><strong>STOP 0x0000001E: KMODE EXCEPTION NOT HANDLED (pxhelp64.inf)</strong>

It's Critical to Resolve Blue Screen of Death Errors

In the majority of cases, you will encounter pxhelp64.inf BSOD errors after you've installed new hardware, software (Napster), or performed a failed Windows Update. In other cases, software corruption caused by a malware infection can lead to pxhelp64.inf Blue Screen of Death errors. Therefore, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.


GEEK TIP : As a rule of thumb, it's always a good idea to create a Windows "Snapshot" backup / System Restore Point before making any hardware or software changes to your computer. That way, it's very easy to restore your system in the unfortunate event you encounter a pxhelp64.inf Blue Screen of Death error after recent changes.



How to Fix pxhelp64.inf Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your pxhelp64.inf issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the pxhelp64.inf error, please proceed to the Step 2 below.

Step 2: If recently installed Napster (or related software), uninstall then try reinstalling Napster software.

You can uninstall Napster software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Napster 4.6.3.4 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Napster software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Napster 4.6.3.4

Napster

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many pxhelp64.inf error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the pxhelp64.inf error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your pxhelp64.inf File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate pxhelp64.inf file version. We maintain a comprehensive database of 100% malware-free pxhelp64.inf files for every applicable version of Napster. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download pxhelp64.inf Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Napster folder location:
    Windows 10: C:\Program Files (x86)\Common Files\Sonic Shared\PX Drivers\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve pxhelp64.inf problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download pxhelp64.inf Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying pxhelp64.inf to your appropriate Windows system directory. Napster typically does not release Napster INF files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing pxhelp64.inf and all other INF files for Napster. An incorrectly installed INF file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to pxhelp64.inf


INF Files Related to pxhelp64.inf

File Name Description Software Program (Version) File Size (bytes) File Location
pxhelp64.inf Setup Information Napster 4.6.3.4 1651 C:\Program Files\WindowsApps\Microsoft.StorePur...

Other Files Related to pxhelp64.inf

File Name Description Software Program (Version) File Size (bytes) File Location
setupact.log Log Napster 4.6.3.4 211809 C:\Windows\Logs\DPX\
WmiApRpl.ini Windows Initialization Napster 4.6.3.4 29736 C:\Windows\inf\WmiApRpl\0009\
api-ms-win-core-sysinf... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 19064 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
diagwrn.xml Extensible Markup Language Napster 4.6.3.4 5718 C:\Windows\System32\Sysprep\Panther\
api-ms-win-core-memory... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 18544 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...


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