McAfee, Inc. McAfee Total Protection INF platformserviceFW64.inf

Troubleshooting PlatformserviceFW64.inf: How To Guide (Free Download)

Last Updated: 12/02/2024
[Average Article Time to Read: 4.7 minutes]

Setup Information files such as platformserviceFW64.inf utilize the INF file extension. This file is considered a Driver (Setup Information) file, and was first created by McAfee, Inc. for the McAfee Total Protection 2019 (16.0 R20) software package.

platformserviceFW64.inf was initially released with McAfee Total Protection 2019 (16.0 R20) on 08/29/2019 for the Windows 10 Operating System. This is the most recent release date from McAfee, Inc., according to our records.

Continue reading below to discover detailed file information, INF file troubleshooting, and free downloads of several versions of platformserviceFW64.inf.

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File Overview


General Information ✻
File Name: platformserviceFW64.inf
File Extension: INF file extension
File Type: Driver
Description: Setup Information
User Popularity Rating:
 
Developer and Software Information
Software Program: McAfee Total Protection 2019 (16.0 R20)
Developer: McAfee, Inc.
Software: McAfee Total Protection
Software Version: 2019 (16.0 R20)
File Details
File Size (Bytes): 1861
Oldest File Date: 01/13/2020
Latest File Date: 01/13/2020
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What are platformserviceFW64.inf Error Messages?


platformserviceFW64.inf Blue Screen of Death (BSOD) Errors

There are a number of reasons why you could be encountering issues with platformserviceFW64.inf. Most of the issues concerning inf files involve Blue Screen of Death (BSOD) errors. These types of platformserviceFW64.inf errors can be cause by hardware problems, outdated firmware, corrupt drivers, or other software-related (eg. McAfee Total Protection update) issues. Some of these errors include:

A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: platformserviceFW64.inf.

:( Your PC ran into a problem that it couldn't handle, and now needs to restart. You can search for the error online: [BSOD] (platformserviceFW64.inf).

<strong>STOP 0×0000007A: KERNEL DATA INPAGE (platformserviceFW64.inf)</strong><br /><strong>STOP 0x0000003B: SYSTEM SERVICE EXCEPTION (platformserviceFW64.inf)</strong><br /><strong>STOP 0x0000007E: SYSTEM THREAD EXCEPTION NOT HANDLED (platformserviceFW64.inf)</strong><br /><strong>STOP 0x0000000A: IRQL NOT LESS EQUAL (platformserviceFW64.inf)</strong><br /><strong>STOP 0x00000050: PAGE FAULT IN A NONPAGED AREA (platformserviceFW64.inf)</strong><br /><strong>STOP 0x0000001E: KMODE EXCEPTION NOT HANDLED (platformserviceFW64.inf)</strong>

It's Critical to Resolve Blue Screen of Death Errors

In the majority of cases, you will encounter platformserviceFW64.inf BSOD errors after you've installed new hardware, software (McAfee Total Protection), or performed a failed Windows Update. In other cases, software corruption caused by a malware infection can lead to platformserviceFW64.inf Blue Screen of Death errors. Therefore, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.


GEEK TIP : As a rule of thumb, it's always a good idea to create a Windows "Snapshot" backup / System Restore Point before making any hardware or software changes to your computer. That way, it's very easy to restore your system in the unfortunate event you encounter a platformserviceFW64.inf Blue Screen of Death error after recent changes.

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How to Fix platformserviceFW64.inf Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your platformserviceFW64.inf issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the platformserviceFW64.inf error, please proceed to the Step 2 below.

Step 2: If recently installed McAfee Total Protection (or related software), uninstall then try reinstalling McAfee Total Protection software.

You can uninstall McAfee Total Protection software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for McAfee Total Protection 2019 (16.0 R20) and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall McAfee Total Protection software.

If this Step 2 fails as well, please proceed to the Step 3 below.

McAfee Total Protection 2019 (16.0 R20)

McAfee, Inc.

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many platformserviceFW64.inf error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the platformserviceFW64.inf error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

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If Those Steps Fail: Download and Replace Your platformserviceFW64.inf File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate platformserviceFW64.inf file version. We maintain a comprehensive database of 100% malware-free platformserviceFW64.inf files for every applicable version of McAfee Total Protection. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download platformserviceFW64.inf Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate McAfee Total Protection folder location:
    Windows 10: C:\Program Files\Common Files\McAfee\Platform\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve platformserviceFW64.inf problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.

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Download platformserviceFW64.inf Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying platformserviceFW64.inf to your appropriate Windows system directory. McAfee, Inc. typically does not release McAfee Total Protection INF files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing platformserviceFW64.inf and all other INF files for McAfee Total Protection. An incorrectly installed INF file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10
Recommended Download (WinThruster): Optimize Your PC and Fix INF File Association Errors.

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Files Related to platformserviceFW64.inf


INF Files Related to platformserviceFW64.inf

File Name Description Software Program (Version) File Size (bytes) File Location
hwapi.inf Setup Information McAfee Total Protection 2019 (16.0 R20) 3835 C:\Windows\System32\sru\
inst_settings.inf Setup Information McAfee Total Protection 2019 (16.0 R20) 1991 C:\Windows\System32\LogFiles\WMI\
CoreUIModules.inf Setup Information McAfee Total Protection 2019 (16.0 R20) 5107 C:\Windows\System32\sru\
wssngmambassador64.inf Setup Information McAfee Total Protection 2019 (16.0 R20) 3427 C:\Windows\System32\LogFiles\WMI\
mscreg.inf Setup Information McAfee Total Protection 2019 (16.0 R20) 589 C:\Windows\System32\LogFiles\WMI\

Other Files Related to platformserviceFW64.inf

File Name Description Software Program (Version) File Size (bytes) File Location
setupact.log Log McAfee Total Protection 2019 (16.0 R20) 1304398 C:\Windows\Panther\NewOs\Panther\
setupact.log Log McAfee Total Protection 2019 (16.0 R20) 62521 C:\Windows\Panther\UnattendGC\
setupact.log Log McAfee Total Protection 2019 (16.0 R20) 16387 C:\Windows\System32\Sysprep\Panther\
diagwrn.xml Extensible Markup Language McAfee Total Protection 2019 (16.0 R20) 5718 C:\Windows\System32\Sysprep\Panther\
diagwrn.xml Extensible Markup Language McAfee Total Protection 2019 (16.0 R20) 44683 C:\Windows\Panther\UnattendGC\


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