Fix, Download, and Update When_a_problem_persists.htm

Last Updated: 12/15/2024
[Time to Read Article: 5 minutes]

when_a_problem_persists.htm, also known as a Hypertext Markup Language file, was created by Nokia for the development of Nokia Software Updater 3.0.655. HTM files fall under under the HTML (Hypertext Markup Language) file type category.

The first release in the Windows 10 Operating System for when_a_problem_persists.htm was on 12/14/2013 inside Nokia Software Updater 3.0.655. This is not only most recent release from Nokia, but it's the only version known in existence.

In this article, you will find detailed when_a_problem_persists.htm information, a HTM file troubleshooting guide, and a list of versions that are available for free download.

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File Overview


General Information
File Name: when_a_problem_persists.htm
File Extension: HTM file extension
Title: When a problem persists...
File Type: Internet Web
Description: Hypertext Markup Language
MIME Type: text/html
User Popularity Rating:
 
Developer and Software Information
Software Program: Nokia Software Updater 3.0.655
Developer: Nokia
Software: Nokia Software Updater
Software Version: 3.0.655
File Details
File Size (Bytes): 6615
Oldest File Date: 12/09/2019
Latest File Date: 12/09/2019


What are when_a_problem_persists.htm Error Messages?


General when_a_problem_persists.htm Runtime Errors

when_a_problem_persists.htm file errors often occur during the startup phase of Nokia Software Updater, but can also occur while the program is running. These types HTM errors are also known as “runtime errors” because they occur while Nokia Software Updater is running. Here are some of the most common when_a_problem_persists.htm runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files (x86)\Nokia\Nokia Software Updater\Help\troubleshooting\when_a_problem_persists.htm

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most HTM errors are due to missing or corrupt files. Your when_a_problem_persists.htm file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Nokia Software Updater), or deleted by a malware infection. Furthermore, when_a_problem_persists.htm file corruption could be caused from a power outage when loading Nokia Software Updater, system crash while loading or saving when_a_problem_persists.htm, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix when_a_problem_persists.htm Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your when_a_problem_persists.htm issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the when_a_problem_persists.htm error, please proceed to the Step 2 below.

Step 2: If recently installed Nokia Software Updater (or related software), uninstall then try reinstalling Nokia Software Updater software.

You can uninstall Nokia Software Updater software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Nokia Software Updater 3.0.655 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Nokia Software Updater software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Nokia Software Updater 3.0.655

Nokia

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many when_a_problem_persists.htm error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the when_a_problem_persists.htm error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your when_a_problem_persists.htm File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate when_a_problem_persists.htm file version. We maintain a comprehensive database of 100% malware-free when_a_problem_persists.htm files for every applicable version of Nokia Software Updater. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download when_a_problem_persists.htm Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Nokia Software Updater folder location:
    Windows 10: C:\Program Files (x86)\Nokia\Nokia Software Updater\Help\troubleshooting\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve when_a_problem_persists.htm problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download when_a_problem_persists.htm Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying when_a_problem_persists.htm to your appropriate Windows system directory. Nokia typically does not release Nokia Software Updater HTM files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing when_a_problem_persists.htm and all other HTM files for Nokia Software Updater. An incorrectly installed HTM file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to when_a_problem_persists.htm


HTM Files Related to when_a_problem_persists.htm

File Name Description Software Program (Version) File Size (bytes) File Location
system_requirements.htm Hypertext Markup Language Nokia Software Updater 3.0.655 6537 C:\Windows\SysWOW64\
updating_the_phone_sof... Hypertext Markup Language Nokia Software Updater 3.0.655 9949 C:\Windows\SysWOW64\
connectivity_overview.htm Hypertext Markup Language Nokia Software Updater 3.0.655 6427 C:\Windows\System32\
updating_the_nokia_sof... Hypertext Markup Language Nokia Software Updater 3.0.655 7805 C:\Windows\SysWOW64\
restoring_original_set... Hypertext Markup Language Nokia Software Updater 3.0.655 6374 C:\Windows\SysWOW64\

Other Files Related to when_a_problem_persists.htm

File Name Description Software Program (Version) File Size (bytes) File Location
CBS.log Log Nokia Suite 3.8.48 1246413 C:\Windows\Logs\CBS\
setupact.log Log Nokia Suite 3.8.48 62521 C:\Windows\Panther\UnattendGC\
setupact.log Log Nokia Software Updater 3.0.655 62521 C:\Windows\Panther\UnattendGC\
SA.DAT Game Data Nokia Suite 3.8.48 6 C:\WINDOWS\Tasks\
WmiApRpl.ini Windows Initialization Nokia PC Suite 7.1.180.94 29736 C:\Windows\inf\WmiApRpl\0009\


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