ZoneAlarm ZoneAlarm Pro Antivirus+Firewall 2019 EXE zup.exe

Download, Fix, and Update Zup.exe

Last Updated: 11/26/2023
[Time Needed for Reading: ~4-6 minutes]

ZoneAlarm diagnostics upload utility files such as zup.exe utilize the EXE file extension. This file is considered a Win32 EXE (Executable application) file, and was first created by ZoneAlarm for the ZoneAlarm LogUpload software package.

zup.exe was initially released with ZoneAlarm Antivirus 15.8.008.18174 on 11/27/2019 for the Windows 10 Operating System. The latest file version for ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012 is v15.6.4.17968 released on 04/30/2019.

Please see below for more detailed information, EXE file troubleshooting instructions, and free downloads of different versions of zup.exe.

File Analysis Provided by Jason Geater (Author)

File Overview

General Information ^✻
File Name:	zup.exe
File Extension:	EXE file extension
Description:	ZoneAlarm diagnostics upload utility
Object File Type:	Executable application
File Operating System:	Windows NT 32-bit
MIME Type:	application/octet-stream
User Popularity Rating:

Developer and Software Information
Software Developer:	Check Point Software Technologies Ltd.
Software Program:	ZoneAlarm LogUpload
Legal Copyright:	Copyright © 2019, Check Point, LTD

File Details
Character Set:	Windows, Latin1
Language Code:	English (U.S.)
File Flags:	(none)
File Flags Mask:	0x003f
Entry Point:	0x9564a
Code Size:	856064

View Other zup.exe Information

File Info	Description
File Size:	1139 kB
File Modification Date/Time:	2019:12:16 15:51:47+00:00
File Type:	Win32 EXE
MIME Type:	application/octet-stream
Machine Type:	Intel 386 or later, and compatibles
Time Stamp:	2019:03:13 08:57:34+00:00
PE Type:	PE32
Linker Version:	14.0
Code Size:	856064
Initialized Data Size:	311808
Uninitialized Data Size:	0
Entry Point:	0x9564a
OS Version:	6.0
Image Version:	1.0
Subsystem Version:	6.0
Subsystem:	Windows command line
File Version Number:	15.6.4.17968
Product Version Number:	15.6.4.17968
File Flags Mask:	0x003f
File Flags:	(none)
File OS:	Windows NT 32-bit
Object File Type:	Executable application
File Subtype:	0
Language Code:	English (U.S.)
Character Set:	Windows, Latin1
Company Name:	Check Point Software Technologies Ltd.
File Description:	ZoneAlarm diagnostics upload utility
File Version:	15.6.4.17968
Internal Name:	zup.exe
Legal Copyright:	Copyright © 2019, Check Point, LTD
Product Name:	ZoneAlarm LogUpload
Product Version:	15.6.4.17968

^✻ Portions of file data provided by Exiftool (Phil Harvey) distributed under the Perl Artistic License.

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What are zup.exe Error Messages?

zup.exe Runtime Errors

Runtime errors are ZoneAlarm Pro Antivirus+Firewall 2019 errors that occur during "runtime". Runtime is pretty self-explanatory; it means that these EXE errors are triggered when zup.exe is attempted to be loaded either when ZoneAlarm Pro Antivirus+Firewall 2019 is starting up, or in some cases already running. Runtime errors are the most common form of EXE error you will encounter using ZoneAlarm Pro Antivirus+Firewall 2019.

In most cases, zup.exe runtime errors occurring while the program is running will result in the program terminating abnormally. Most of these zup.exe error messages mean that ZoneAlarm Pro Antivirus+Firewall 2019 was either unable to locate this file on startup, or the file is corrupt, resulting in a prematurely-aborted startup process. Generally, ZoneAlarm Pro Antivirus+Firewall 2019 will be unable to start without resolving these errors.

Some of the most common zup.exe errors include:

zup.exe - Bad Image.
zup.exe Application Error.
zup.exe could not be found.
zup.exe could not be installed.
zup.exe could not be launched. Class not registered.
zup.exe could not be started.
zup.exe failed to initialize properly.
zup.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
zup.exe is not a valid Win32 application.
zup.exe is not running.
Cannot find zup.exe.
Error starting program: zup.exe.
Faulting Application Path: zup.exe.
The file zup.exe is missing or corrupt.
Windows failed to start - zup.exe.

System Error

The program can’t start because zup.exe is missing from your computer. Try reinstalling the program to fix this problem.

Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

Finding the source of the zup.exe error is key to properly resolving these errors. Although most of these EXE errors affecting zup.exe will happen during startup, occasionally you will encounter a runtime error while using ZoneAlarm LogUpload. This can occur due to poor programming on behalf of Check Point Software Technologies Ltd., conflicts with other software or 3rd-party plug-ins, or caused by damaged and outdated hardware. Also, these types of zup.exe errors can occur if it has been accidentally moved, deleted, or corrupted by a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

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How to Fix zup.exe Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your zup.exe issue. These troubleshooting steps are listed in the recommended order of execution.

Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

Hit the Windows Start button
When you see the search box, type "System Restore" and press "ENTER".
In the search results, find and click System Restore.
Please enter the administrator password (if applicable / prompted).
Follow the steps in the System Restore Wizard to choose a relevant restore point.
Restore your computer to that backup image.

If the Step 1 fails to resolve the zup.exe error, please proceed to the Step 2 below.

Step 2: If recently installed ZoneAlarm Pro Antivirus+Firewall 2019 (or related software), uninstall then try reinstalling ZoneAlarm Pro Antivirus+Firewall 2019 software.

You can uninstall ZoneAlarm Pro Antivirus+Firewall 2019 software by following these instructions (Windows XP, Vista, 7, 8, and 10):

Hit the Windows Start button
In the search box, type "Uninstall" and press "ENTER".
In the search results, find and click "Add or Remove Programs"
Find the entry for ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012 and click "Uninstall"
Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall ZoneAlarm Pro Antivirus+Firewall 2019 software.

If this Step 2 fails as well, please proceed to the Step 3 below.

ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012

ZoneAlarm

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many zup.exe error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

Hit the Windows Start button
In the search box, type "Update" and press "ENTER".
In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
If updates are available for download, click "Install Updates".
After the update is completed, restart your PC.

If Windows Update failed to resolve the zup.exe error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

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If Those Steps Fail: Download and Replace Your zup.exe File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate zup.exe file version. We maintain a comprehensive database of 100% malware-free zup.exe files for every applicable version of ZoneAlarm Pro Antivirus+Firewall 2019. Please follow the steps below to download and properly replace you file:

Locate your Windows operating system version in the list of below "Download zup.exe Files".
Click the appropriate "Download Now" button and download your Windows file version.
Copy this file to the appropriate ZoneAlarm Pro Antivirus+Firewall 2019 folder location:

Windows 10: C:\Program Files (x86)\CheckPoint\ZoneAlarm\
Windows 10: C:\Program Files (x86)\CheckPoint\ZoneAlarm\
Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve zup.exe problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.

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Download zup.exe Files (Malware-Tested 100% Clean)

CAUTION : We strongly advise against downloading and copying zup.exe to your appropriate Windows system directory. ZoneAlarm typically does not release ZoneAlarm Pro Antivirus+Firewall 2019 EXE files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing zup.exe and all other EXE files for ZoneAlarm Pro Antivirus+Firewall 2019. An incorrectly installed EXE file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012

File Name

Software Version

File Version

Architecture

zup.exe

15.6.4.17968

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	ZoneAlarm LogUpload
Software Version:	15.6.4.17968
File Version:	15.6.4.17968
File Size:	1166704
File Date:	12/16/2019
MD5 Checksum:	bbff18d8404618a9e9e7152733784e05
SHA1 Checksum:	f571c5eae29ed6cb0e6ba7903a2ed1740c45164a
SHA256 Checksum:	73e342df91bee599e4fef260af3defb15959e303bd36644294cae44e77a729be
CRC32:
File Directory Location:	C:\Program Files (x86)\CheckPoint\ZoneAlarm\

File Version, System, and Machine Information
File Type:	Win32 EXE
Image Version:	1.0
Initialized Data Size:	311808
Linker Version:	14.0
Machine Type:	Intel 386 or later, and compatibles
PE Type:	PE32
Subsystem:	Windows command line
Subsystem Version:	6.0
File Modification Date/Time:	12/16/2019

ZoneAlarm Antivirus 15.8.008.18174

File Name

Software Version

File Version

Architecture

zup.exe

15.8.0.18145

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	ZoneAlarm LogUpload
Software Version:	15.8.0.18145
File Version:	15.8.0.18145
File Size:	1180384
File Date:	12/06/2019
MD5 Checksum:	5c2de237e7a6dc3a14a1c830d40bf99d
SHA1 Checksum:	edc3a386871a2105a6b00ad2aa439bd5da435916
SHA256 Checksum:	3efc6272ac65b5ddab7b7ce779c76d1f6652411e2d2371f84f99a16b39ca42dd
CRC32:
File Directory Location:	C:\Program Files (x86)\CheckPoint\ZoneAlarm\

File Version, System, and Machine Information
File Type:	Win32 EXE
Image Version:	1.0
Initialized Data Size:	315904
Linker Version:	14.0
Machine Type:	Intel 386 or later, and compatibles
PE Type:	PE32
Subsystem:	Windows command line
Subsystem Version:	6.0
File Modification Date/Time:	12/06/2019

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Files Related to zup.exe

EXE Files Related to zup.exe

File Name	Description	Software Program (Version)	File Size (bytes)	File Location
multiscan.exe	ZoneAlarm	ZoneAlarm (15.6.11.17997)	45936	C:\Program Files\WindowsApps\microsoft.windowsc...
FileSyncHelper.exe	Microsoft OneDriveFileSyncHelper	Microsoft OneDrive (19.192.0926.0012)	2133352	C:\Users\Bill\AppData\Local\
OneDriveStandaloneUpda...	Standalone Updater	Microsoft OneDrive (19.192.0926.0012)	2712936	C:\Users\Tester\AppData\Local\Microsoft\Windows\
zatray.exe	ZoneAlarm	ZoneAlarm (15.6.17.18012)	241008	C:\Program Files\WindowsApps\microsoft.windowsc...
ZA_WSC_Remediation.exe	ZoneAlarm	ZoneAlarm (15.6.11.17996)	372256	C:\Program Files\WindowsApps\Microsoft.ZuneVide...

Other Files Related to zup.exe

File Name	Description	Software Program (Version)	File Size (bytes)	File Location
WmiApRpl.ini	Windows Initialization	ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012	29736	C:\Windows\inf\WmiApRpl\0009\
api-ms-win-core-heap-l...	ApiSet Stub DLL	Microsoft® Windows® Operating System (10.0.14393.33)	18112	C:\Program Files (x86)\CheckPoint\Install\
api-ms-win-core-sysinf...	ApiSet Stub DLL	Microsoft® Windows® Operating System (10.0.14393.33)	19136	C:\Program Files (x86)\CheckPoint\Install\
diagwrn.xml	Extensible Markup Language	ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012	5718	C:\Windows\System32\Sysprep\Panther\
api-ms-win-core-synch-...	ApiSet Stub DLL	Microsoft® Windows® Operating System (10.0.14393.33)	20160	C:\Program Files (x86)\CheckPoint\Install\

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