TechSmith Snagit 2019 EXE TechSmithSupportTool.exe

Repair and Download TechSmithSupportTool.exe

Last Updated: 11/30/2023
[Time to Read: ~3-5 minutes]

TechSmith Support Tool files, such as TechSmithSupportTool.exe, are considered a type of Win32 EXE (Executable application) file. They are associated with the EXE file extension, developed by TechSmith for TechSmith Support Tool.

The first version of TechSmithSupportTool.exe was released for the Windows 10 Operating System on 09/17/2019 inside Snagit 2019 19.1.3.3847. This file release marks the latest and most updated version from TechSmith.

In this article, you will find detailed TechSmithSupportTool.exe information, a EXE file troubleshooting guide, and a list of versions that are available for free download.

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File Overview


General Information ✻
File Name: TechSmithSupportTool.exe
File Extension: EXE file extension
Description: TechSmith Support Tool
Object File Type: Executable application
Comments: Gathers and sends diagnostic files to TechSmith Tech Support
File Operating System: Win32
MIME Type: application/octet-stream
User Popularity Rating:
 
Developer and Software Information
Software Developer: TechSmith Corp.
Software Program: TechSmith Support Tool
Legal Copyright: Copyright © 2018 TechSmith Corp. All rights reserved
File Details
Character Set: Unicode
Language Code: Neutral
File Flags: (none)
File Flags Mask: 0x003f
Entry Point: 0x55cda
Code Size: 343552
Assembly Version: 2.0.0.0
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What are TechSmithSupportTool.exe Error Messages?


TechSmithSupportTool.exe Runtime Errors

Runtime errors are Snagit 2019 errors that occur during "runtime". Runtime is pretty self-explanatory; it means that these EXE errors are triggered when TechSmithSupportTool.exe is attempted to be loaded either when Snagit 2019 is starting up, or in some cases already running. Runtime errors are the most common form of EXE error you will encounter using Snagit 2019.

In most cases, TechSmithSupportTool.exe runtime errors occurring while the program is running will result in the program terminating abnormally. Most of these TechSmithSupportTool.exe error messages mean that Snagit 2019 was either unable to locate this file on startup, or the file is corrupt, resulting in a prematurely-aborted startup process. Generally, Snagit 2019 will be unable to start without resolving these errors.

Some of the most common TechSmithSupportTool.exe errors include:

  • TechSmithSupportTool.exe - Bad Image.
  • TechSmithSupportTool.exe Application Error.
  • TechSmithSupportTool.exe could not be found.
  • TechSmithSupportTool.exe could not be installed.
  • TechSmithSupportTool.exe could not be launched. Class not registered.
  • TechSmithSupportTool.exe could not be started.
  • TechSmithSupportTool.exe failed to initialize properly.
  • TechSmithSupportTool.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
  • TechSmithSupportTool.exe is not a valid Win32 application.
  • TechSmithSupportTool.exe is not running.
  • Cannot find TechSmithSupportTool.exe.
  • Error starting program: TechSmithSupportTool.exe.
  • Faulting Application Path: TechSmithSupportTool.exe.
  • The file TechSmithSupportTool.exe is missing or corrupt.
  • Windows failed to start - TechSmithSupportTool.exe.
System Error


The program can’t start because TechSmithSupportTool.exe is missing from your computer. Try reinstalling the program to fix this problem.

Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

Finding the source of the TechSmithSupportTool.exe error is key to properly resolving these errors. Although most of these EXE errors affecting TechSmithSupportTool.exe will happen during startup, occasionally you will encounter a runtime error while using TechSmith Support Tool. This can occur due to poor programming on behalf of TechSmith Corp., conflicts with other software or 3rd-party plug-ins, or caused by damaged and outdated hardware. Also, these types of TechSmithSupportTool.exe errors can occur if it has been accidentally moved, deleted, or corrupted by a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

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How to Fix TechSmithSupportTool.exe Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your TechSmithSupportTool.exe issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the TechSmithSupportTool.exe error, please proceed to the Step 2 below.

Step 2: If recently installed Snagit 2019 (or related software), uninstall then try reinstalling Snagit 2019 software.

You can uninstall Snagit 2019 software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Snagit 2019 19.1.3.3847 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Snagit 2019 software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Snagit 2019 19.1.3.3847

TechSmith

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many TechSmithSupportTool.exe error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the TechSmithSupportTool.exe error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

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If Those Steps Fail: Download and Replace Your TechSmithSupportTool.exe File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate TechSmithSupportTool.exe file version. We maintain a comprehensive database of 100% malware-free TechSmithSupportTool.exe files for every applicable version of Snagit 2019. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download TechSmithSupportTool.exe Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Snagit 2019 folder location:
    Windows 10: C:\Program Files\Common Files\TechSmith Shared\Support\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve TechSmithSupportTool.exe problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.

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Download TechSmithSupportTool.exe Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying TechSmithSupportTool.exe to your appropriate Windows system directory. TechSmith typically does not release Snagit 2019 EXE files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing TechSmithSupportTool.exe and all other EXE files for Snagit 2019. An incorrectly installed EXE file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10
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Files Related to TechSmithSupportTool.exe


EXE Files Related to TechSmithSupportTool.exe

File Name Description Software Program (Version) File Size (bytes) File Location
FREngineProcessor.exe FREngine Processor ABBYY FineReader Engine (11.1.19.49) 694256 C:\Windows\System32\winevt\Logs\
TechSmithSupportTool.exe TechSmith Support Tool TechSmith Support Tool (2.0.0.0) 641024 C:\Windows\System32\winevt\Logs\
SkypeApp.exe Windows Executable Snagit 2019 19.1.3.3847 21504 C:\Windows\
TSCUpdCltRU.exe TSCUpdaterClientRU TSCUpdaterClientRU (3.3.0.0) 52816 C:\Windows\System32\winevt\Logs\
snagit.exe Snagit 2019 Snagit 2019 (19.1.4.4446) 306586328 C:\Windows\System32\winevt\Logs\

Other Files Related to TechSmithSupportTool.exe

File Name Description Software Program (Version) File Size (bytes) File Location
setupact.log Log Camtasia 2019 19.0.7.5034 25232 C:\Windows\System32\Sysprep\Panther\
setupapi.dev.log Log Snagit 2019 19.1.3.3847 684889 C:\Windows\inf\
WmiApRpl.h C/C++/Objective-C Header Snagit 2019 19.1.3.3847 3444 C:\Windows\System32\wbem\Performance\
api-ms-win-core-heap-l... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 18248 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
api-ms-win-core-heap-l... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.10586.212) 19136 C:\Program Files\TechSmith\Snagit 2019\


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