Download Msxml4-KB973688-enu.exe and Fix Runtime Errors

Last Updated: 11/27/2023
[Time Required for Reading: 3.5 minutes]

The development of Microsoft Xml Core Services by Adobe Systems Incorporated prompted the latest creation of msxml4-KB973688-enu.exe. It is also known as a Hotfix Package file (file extension EXE), which is classified as a type of Win32 EXE (Executable application) file.

The first version of msxml4-KB973688-enu.exe was released for the Windows 10 Operating System on 07/26/2017 inside Adobe Captivate 2017 Release. This file version is latest update offered from Adobe Systems Incorporated, according to our records.

This article discusses complete file details, EXE file troubleshooting instructions for problems with msxml4-KB973688-enu.exe, and a comprehensive set of free downloads for every file version that has been catalogued by our team.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: msxml4-KB973688-enu.exe
File Extension: EXE file extension
Description: Hotfix Package
Object File Type: Executable application
File Operating System: Windows NT 32-bit
MIME Type: application/octet-stream
User Popularity Rating:
 
Developer and Software Information
Software Developer: Microsoft Corporation
Software Program: Microsoft Xml Core Services
Legal Copyright: © Microsoft Corporation. All rights reserved.
File Details
Character Set: Unicode
Language Code: English (U.S.)
File Flags: (none)
File Flags Mask: 0x003f
Entry Point: 0x5a45
Code Size: 31232


What are msxml4-KB973688-enu.exe Error Messages?


msxml4-KB973688-enu.exe Runtime Errors

Runtime errors are Adobe Captivate errors that occur during "runtime". Runtime is pretty self-explanatory; it means that these EXE errors are triggered when msxml4-KB973688-enu.exe is attempted to be loaded either when Adobe Captivate is starting up, or in some cases already running. Runtime errors are the most common form of EXE error you will encounter using Adobe Captivate.

In most cases, msxml4-KB973688-enu.exe runtime errors occurring while the program is running will result in the program terminating abnormally. Most of these msxml4-KB973688-enu.exe error messages mean that Adobe Captivate was either unable to locate this file on startup, or the file is corrupt, resulting in a prematurely-aborted startup process. Generally, Adobe Captivate will be unable to start without resolving these errors.

Some of the most common msxml4-KB973688-enu.exe errors include:

  • msxml4-KB973688-enu.exe - Bad Image.
  • msxml4-KB973688-enu.exe Application Error.
  • msxml4-KB973688-enu.exe could not be found.
  • msxml4-KB973688-enu.exe could not be installed.
  • msxml4-KB973688-enu.exe could not be launched. Class not registered.
  • msxml4-KB973688-enu.exe could not be started.
  • msxml4-KB973688-enu.exe failed to initialize properly.
  • msxml4-KB973688-enu.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
  • msxml4-KB973688-enu.exe is not a valid Win32 application.
  • msxml4-KB973688-enu.exe is not running.
  • Cannot find msxml4-KB973688-enu.exe.
  • Error starting program: msxml4-KB973688-enu.exe.
  • Faulting Application Path: msxml4-KB973688-enu.exe.
  • The file msxml4-KB973688-enu.exe is missing or corrupt.
  • Windows failed to start - msxml4-KB973688-enu.exe.
System Error


The program can’t start because msxml4-KB973688-enu.exe is missing from your computer. Try reinstalling the program to fix this problem.

Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

Finding the source of the msxml4-KB973688-enu.exe error is key to properly resolving these errors. Although most of these EXE errors affecting msxml4-KB973688-enu.exe will happen during startup, occasionally you will encounter a runtime error while using Microsoft Xml Core Services. This can occur due to poor programming on behalf of Microsoft Corporation, conflicts with other software or 3rd-party plug-ins, or caused by damaged and outdated hardware. Also, these types of msxml4-KB973688-enu.exe errors can occur if it has been accidentally moved, deleted, or corrupted by a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix msxml4-KB973688-enu.exe Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your msxml4-KB973688-enu.exe issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the msxml4-KB973688-enu.exe error, please proceed to the Step 2 below.

Step 2: If recently installed Adobe Captivate (or related software), uninstall then try reinstalling Adobe Captivate software.

You can uninstall Adobe Captivate software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Adobe Captivate 2017 Release and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Adobe Captivate software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Adobe Captivate 2017 Release

Adobe Systems Incorporated

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many msxml4-KB973688-enu.exe error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the msxml4-KB973688-enu.exe error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your msxml4-KB973688-enu.exe File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate msxml4-KB973688-enu.exe file version. We maintain a comprehensive database of 100% malware-free msxml4-KB973688-enu.exe files for every applicable version of Adobe Captivate. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download msxml4-KB973688-enu.exe Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Adobe Captivate folder location:
    Windows 10: C:\Users\Tester\Downloads\captivate_windows-32\Windows 32\Captivate_2017_LS21_193\payloads\MSXML4.0\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve msxml4-KB973688-enu.exe problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download msxml4-KB973688-enu.exe Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying msxml4-KB973688-enu.exe to your appropriate Windows system directory. Adobe Systems Incorporated typically does not release Adobe Captivate EXE files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing msxml4-KB973688-enu.exe and all other EXE files for Adobe Captivate. An incorrectly installed EXE file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to msxml4-KB973688-enu.exe


EXE Files Related to msxml4-KB973688-enu.exe

File Name Description Software Program (Version) File Size (bytes) File Location
AAMLauncherUtil.exe Adobe AAM Launcher Utility Adobe AAM Launcher Utility (9.0.0.108) 316072 C:\Windows\System32\winevt\Logs\
PptxTest.exe Windows Executable Adobe Captivate 2017 Release 35952 C:\Windows\System32\winevt\Logs\
TokenResolverx64.exe TokenResolver 64-bit Application Adobe Setup (9,0,0,23) 123544 C:\Windows\System32\winevt\Logs\
pack200.exe Java(TM) Platform SE binary Java(TM) Platform SE 8 (8.0.25.18) 15784 C:\$WINDOWS.~BT\Sources\
Set-up.exe Bootstrapper Application Bootstrapper Application (9.0.0.108) 2473640 C:\Windows\System32\winevt\Logs\

Other Files Related to msxml4-KB973688-enu.exe

File Name Description Software Program (Version) File Size (bytes) File Location
CBS.log Log Adobe Captivate 2017 Release 1113698 C:\Windows\Logs\CBS\
CBS.log Log Adobe Flash Player 32.0.0.255 9406792 C:\Windows\Logs\CBS\
setuperr.log Log Adobe Photoshop CC 3803 C:\Windows\Logs\DPX\
setupact.log Log Adobe Acrobat DC 2019.012.20034 1400871 C:\Windows\Logs\DPX\
setupact.log Log Adobe Acrobat DC 2019.012.20034 60976 C:\Windows\Panther\UnattendGC\


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