DSL Speed Test Internet Speed Test EXE InstantHelp.exe

How to Repair InstantHelp.exe (Free Download)

Last Updated: 11/25/2023
[Time to Read: ~3-5 minutes]

InstantHelp.exe, also known as a WinPing MFC Application file, was created by DSL Speed Test for the development of WinPing Application. EXE files fall under under the Win32 EXE (Executable application) file type category.

The first version of InstantHelp.exe for Broadband Speed Test 1.3 was seen on 04/30/2006 in Windows 10. The most recent release for Internet Speed Test 1.3 launched on 12/02/2005 [version 1, 0, 0, 1 release].

Please see below for more detailed information, EXE file troubleshooting instructions, and free downloads of different versions of InstantHelp.exe.

File Analysis Provided by Jason Geater (Author)

File Overview

General Information ^✻
File Name:	InstantHelp.exe
File Extension:	EXE file extension
Description:	WinPing MFC Application
Object File Type:	Executable application
File Operating System:	Win32
MIME Type:	application/octet-stream
User Popularity Rating:

Developer and Software Information
Software Program:	WinPing Application
Legal Copyright:	Copyright (C) 2000
Developer:	DSL Speed Test
Software:	Internet Speed Test
Software Version:	1.3

File Details
Character Set:	Unicode
Language Code:	English (U.S.)
File Flags:	(none)
File Flags Mask:	0x003f
Entry Point:	0x12e59
Code Size:	184320

View Other InstantHelp.exe Information

File Info	Description
File Size:	292 kB
File Modification Date/Time:	2020:01:28 11:32:12+00:00
File Type:	Win32 EXE
MIME Type:	application/octet-stream
Machine Type:	Intel 386 or later, and compatibles
Time Stamp:	2006:05:04 04:53:38+00:00
PE Type:	PE32
Linker Version:	7.10
Code Size:	184320
Initialized Data Size:	122880
Uninitialized Data Size:	0
Entry Point:	0x12e59
OS Version:	4.0
Image Version:	0.0
Subsystem Version:	4.0
Subsystem:	Windows GUI
File Version Number:	1.0.0.1
Product Version Number:	1.0.0.1
File Flags Mask:	0x003f
File Flags:	(none)
File OS:	Win32
Object File Type:	Executable application
File Subtype:	0
Language Code:	English (U.S.)
Character Set:	Unicode
File Description:	WinPing MFC Application
File Version:	1, 0, 0, 1
Internal Name:	WinPing
Legal Copyright:	Copyright (C) 2000
Product Name:	WinPing Application
Product Version:	1, 0, 0, 1

^✻ Portions of file data provided by Exiftool (Phil Harvey) distributed under the Perl Artistic License.

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What are InstantHelp.exe Error Messages?

InstantHelp.exe Runtime Errors

Runtime errors are Internet Speed Test errors that occur during "runtime". Runtime is pretty self-explanatory; it means that these EXE errors are triggered when InstantHelp.exe is attempted to be loaded either when Internet Speed Test is starting up, or in some cases already running. Runtime errors are the most common form of EXE error you will encounter using Internet Speed Test.

In most cases, InstantHelp.exe runtime errors occurring while the program is running will result in the program terminating abnormally. Most of these InstantHelp.exe error messages mean that Internet Speed Test was either unable to locate this file on startup, or the file is corrupt, resulting in a prematurely-aborted startup process. Generally, Internet Speed Test will be unable to start without resolving these errors.

Some of the most common InstantHelp.exe errors include:

InstantHelp.exe - Bad Image.
InstantHelp.exe Application Error.
InstantHelp.exe could not be found.
InstantHelp.exe could not be installed.
InstantHelp.exe could not be launched. Class not registered.
InstantHelp.exe could not be started.
InstantHelp.exe failed to initialize properly.
InstantHelp.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
InstantHelp.exe is not a valid Win32 application.
InstantHelp.exe is not running.
Cannot find InstantHelp.exe.
Error starting program: InstantHelp.exe.
Faulting Application Path: InstantHelp.exe.
The file InstantHelp.exe is missing or corrupt.
Windows failed to start - InstantHelp.exe.

System Error

The program can’t start because InstantHelp.exe is missing from your computer. Try reinstalling the program to fix this problem.

Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

Finding the source of the InstantHelp.exe error is key to properly resolving these errors. Although most of these EXE errors affecting InstantHelp.exe will happen during startup, occasionally you will encounter a runtime error while using WinPing Application. This can occur due to poor programming on behalf of DSL Speed Test, conflicts with other software or 3rd-party plug-ins, or caused by damaged and outdated hardware. Also, these types of InstantHelp.exe errors can occur if it has been accidentally moved, deleted, or corrupted by a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

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How to Fix InstantHelp.exe Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your InstantHelp.exe issue. These troubleshooting steps are listed in the recommended order of execution.

Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

Hit the Windows Start button
When you see the search box, type "System Restore" and press "ENTER".
In the search results, find and click System Restore.
Please enter the administrator password (if applicable / prompted).
Follow the steps in the System Restore Wizard to choose a relevant restore point.
Restore your computer to that backup image.

If the Step 1 fails to resolve the InstantHelp.exe error, please proceed to the Step 2 below.

Step 2: If recently installed Internet Speed Test (or related software), uninstall then try reinstalling Internet Speed Test software.

You can uninstall Internet Speed Test software by following these instructions (Windows XP, Vista, 7, 8, and 10):

Hit the Windows Start button
In the search box, type "Uninstall" and press "ENTER".
In the search results, find and click "Add or Remove Programs"
Find the entry for Internet Speed Test 1.3 and click "Uninstall"
Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Internet Speed Test software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Internet Speed Test 1.3

DSL Speed Test

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many InstantHelp.exe error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

Hit the Windows Start button
In the search box, type "Update" and press "ENTER".
In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
If updates are available for download, click "Install Updates".
After the update is completed, restart your PC.

If Windows Update failed to resolve the InstantHelp.exe error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

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If Those Steps Fail: Download and Replace Your InstantHelp.exe File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate InstantHelp.exe file version. We maintain a comprehensive database of 100% malware-free InstantHelp.exe files for every applicable version of Internet Speed Test. Please follow the steps below to download and properly replace you file:

Locate your Windows operating system version in the list of below "Download InstantHelp.exe Files".
Click the appropriate "Download Now" button and download your Windows file version.
Copy this file to the appropriate Internet Speed Test folder location:

Windows 10: C:\
Windows 10: C:\
Windows 10: C:\Users\Tester\Downloads\speedtestv13\
Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve InstantHelp.exe problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.

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Download InstantHelp.exe Files (Malware-Tested 100% Clean)

CAUTION : We strongly advise against downloading and copying InstantHelp.exe to your appropriate Windows system directory. DSL Speed Test typically does not release Internet Speed Test EXE files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing InstantHelp.exe and all other EXE files for Internet Speed Test. An incorrectly installed EXE file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Internet Speed Test 1.3

File Name

Software Version

File Version

Architecture

InstantHelp.exe

1.0.0.1

1, 0, 0, 1

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	WinPing Application
Software Version:	1.0.0.1
File Version:	1, 0, 0, 1
File Size:	299008
File Date:	01/28/2020
MD5 Checksum:	b2ca805cc584bde3a196320c24e663d2
SHA1 Checksum:	079f4ebaf0c5a16657107ef0c63d4261d04cce78
SHA256 Checksum:	327aec65afd8b8a5522210b7568269e66b15bc8634287ac9f588cfe38ecdf850
CRC32:
File Directory Location:	C:\

File Version, System, and Machine Information
File Type:	Win32 EXE
Image Version:	0.0
Initialized Data Size:	122880
Linker Version:	7.10
Machine Type:	Intel 386 or later, and compatibles
PE Type:	PE32
Subsystem:	Windows GUI
Subsystem Version:	4.0
File Modification Date/Time:	01/28/2020

Broadband Speed Test 1.3

File Name

Software Version

File Version

Architecture

InstantHelp.exe

1.0.0.1

1, 0, 0, 1

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	WinPing Application
Software Version:	1.0.0.1
File Version:	1, 0, 0, 1
File Size:	299008
File Date:	01/28/2020
MD5 Checksum:	b2ca805cc584bde3a196320c24e663d2
SHA1 Checksum:	079f4ebaf0c5a16657107ef0c63d4261d04cce78
SHA256 Checksum:	327aec65afd8b8a5522210b7568269e66b15bc8634287ac9f588cfe38ecdf850
CRC32:
File Directory Location:	C:\ C:\Users\Tester\Downloads\speedtestv13\

File Version, System, and Machine Information
File Type:	Win32 EXE
Image Version:	0.0
Initialized Data Size:	122880
Linker Version:	7.10
Machine Type:	Intel 386 or later, and compatibles
PE Type:	PE32
Subsystem:	Windows GUI
Subsystem Version:	4.0
File Modification Date/Time:	01/28/2020

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Files Related to InstantHelp.exe

EXE Files Related to InstantHelp.exe

File Name	Description	Software Program (Version)	File Size (bytes)	File Location
MpSigStub.exe	Microsoft Malware Protection Signature Update Stub	Microsoft Malware Protection (1.1.16500.1)	748816	C:\Windows\inf\
OneDriveUpdaterService...	Updater Service	Microsoft OneDrive (19.222.1110.0006)	2485096	C:\Users\Tester\AppData\Local\
FileSyncConfig.exe	Microsoft OneDrive Configuration Application	Microsoft OneDrive (19.222.1110.0006)	367464	C:\Users\Tester\AppData\Local\Microsoft\Windows\
FileSyncHelper.exe	Microsoft OneDriveFileSyncHelper	Microsoft OneDrive (19.222.1110.0006)	2134376	C:\Users\Bill\AppData\Local\
OneDriveSetup.exe	Microsoft OneDrive (32 bit) Setup	Microsoft OneDrive (19.222.1110.0006)	35299688	C:\Windows\Microsoft.NET\Framework\v4.0.30319\

Other Files Related to InstantHelp.exe

File Name	Description	Software Program (Version)	File Size (bytes)	File Location
CBS.log	Log	Internet Speed Test 1.3	972795	C:\Windows\Logs\CBS\
setuperr.log	Log	Internet Speed Test 1.3	3798	C:\Windows\Logs\DPX\
SA.DAT	Game Data	Internet Speed Test 1.3	6	C:\WINDOWS\Tasks\
setupapi.dev.log	Log	Internet Speed Test 1.3	684126	C:\Windows\inf\
api-ms-win-core-profil...	ApiSet Stub DLL	Microsoft® Windows® Operating System (10.0.17134.12)	10600	C:\Users\Tester\AppData\Local\Microsoft\OneDriv...

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