BlackBerry BlackBerry Desktop Manager EXE InstallerUtils.exe

InstallerUtils.exe Runtime Errors: Download and Troubleshoot

Last Updated: 12/13/2024
[Average Read Time: 4.5 minutes]

The development of RIM Desktop Platform by BlackBerry prompted the latest creation of InstallerUtils.exe. It is also known as a Installer Utilities file (file extension EXE), which is classified as a type of Win32 EXE (Dynamic link library) file.

The first version of InstallerUtils.exe was released for the Windows 10 Operating System on 12/14/2012 inside BlackBerry Desktop Manager 7.1.0 B39. This file marks the latest update from BlackBerry, according to our records.

In this short article, you will discover detailed file information, steps for troubleshooting EXE file problems with InstallerUtils.exe, and list of free downloads for every version that exists in our comprehensive file directory.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information ✻
File Name: InstallerUtils.exe
File Extension: EXE file extension
Description: Installer Utilities
Object File Type: Dynamic link library
File Operating System: Win32
MIME Type: application/octet-stream
User Popularity Rating:
 
Developer and Software Information
Software Developer: Research In Motion Limited
Software Program: RIM Desktop Platform
Legal Copyright: © 2001-2012 Research In Motion Limited.
File Details
Character Set: Unicode
Language Code: English (U.S.)
File Flags: Pre-release, Private build
File Flags Mask: 0x003f
Entry Point: 0x288b
Code Size: 15872
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What are InstallerUtils.exe Error Messages?


InstallerUtils.exe Runtime Errors

Runtime errors are BlackBerry Desktop Manager errors that occur during "runtime". Runtime is pretty self-explanatory; it means that these EXE errors are triggered when InstallerUtils.exe is attempted to be loaded either when BlackBerry Desktop Manager is starting up, or in some cases already running. Runtime errors are the most common form of EXE error you will encounter using BlackBerry Desktop Manager.

In most cases, InstallerUtils.exe runtime errors occurring while the program is running will result in the program terminating abnormally. Most of these InstallerUtils.exe error messages mean that BlackBerry Desktop Manager was either unable to locate this file on startup, or the file is corrupt, resulting in a prematurely-aborted startup process. Generally, BlackBerry Desktop Manager will be unable to start without resolving these errors.

Some of the most common InstallerUtils.exe errors include:

  • InstallerUtils.exe - Bad Image.
  • InstallerUtils.exe Application Error.
  • InstallerUtils.exe could not be found.
  • InstallerUtils.exe could not be installed.
  • InstallerUtils.exe could not be launched. Class not registered.
  • InstallerUtils.exe could not be started.
  • InstallerUtils.exe failed to initialize properly.
  • InstallerUtils.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
  • InstallerUtils.exe is not a valid Win32 application.
  • InstallerUtils.exe is not running.
  • Cannot find InstallerUtils.exe.
  • Error starting program: InstallerUtils.exe.
  • Faulting Application Path: InstallerUtils.exe.
  • The file InstallerUtils.exe is missing or corrupt.
  • Windows failed to start - InstallerUtils.exe.
System Error


The program can’t start because InstallerUtils.exe is missing from your computer. Try reinstalling the program to fix this problem.

Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

Finding the source of the InstallerUtils.exe error is key to properly resolving these errors. Although most of these EXE errors affecting InstallerUtils.exe will happen during startup, occasionally you will encounter a runtime error while using RIM Desktop Platform. This can occur due to poor programming on behalf of Research In Motion Limited, conflicts with other software or 3rd-party plug-ins, or caused by damaged and outdated hardware. Also, these types of InstallerUtils.exe errors can occur if it has been accidentally moved, deleted, or corrupted by a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

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How to Fix InstallerUtils.exe Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your InstallerUtils.exe issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the InstallerUtils.exe error, please proceed to the Step 2 below.

Step 2: If recently installed BlackBerry Desktop Manager (or related software), uninstall then try reinstalling BlackBerry Desktop Manager software.

You can uninstall BlackBerry Desktop Manager software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for BlackBerry Desktop Manager 7.1.0 B39 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall BlackBerry Desktop Manager software.

If this Step 2 fails as well, please proceed to the Step 3 below.

BlackBerry Desktop Manager 7.1.0 B39

BlackBerry

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many InstallerUtils.exe error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the InstallerUtils.exe error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

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If Those Steps Fail: Download and Replace Your InstallerUtils.exe File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate InstallerUtils.exe file version. We maintain a comprehensive database of 100% malware-free InstallerUtils.exe files for every applicable version of BlackBerry Desktop Manager. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download InstallerUtils.exe Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate BlackBerry Desktop Manager folder location:
    Windows 10: C:\Program Files (x86)\Research In Motion\BlackBerry Desktop\InstallerUtils\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve InstallerUtils.exe problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.

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Download InstallerUtils.exe Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying InstallerUtils.exe to your appropriate Windows system directory. BlackBerry typically does not release BlackBerry Desktop Manager EXE files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing InstallerUtils.exe and all other EXE files for BlackBerry Desktop Manager. An incorrectly installed EXE file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10
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Files Related to InstallerUtils.exe


EXE Files Related to InstallerUtils.exe

File Name Description Software Program (Version) File Size (bytes) File Location
Rim.Desktop.AutoUpdate... Rim.Desktop.AutoUpdate BlackBerry Desktop Software (7.1.0.37) 934056 C:\Program Files\WindowsApps\Microsoft.BingTrav...
FileSyncHelper.exe Microsoft OneDriveFileSyncHelper Microsoft OneDrive (19.174.0902.0013) 2139768 C:\Users\Bill\AppData\Local\
OneDriveUpdaterService... Updater Service Microsoft OneDrive (19.174.0902.0013) 2492024 C:\Users\Tester\AppData\Local\
GetHelp.exe Windows Executable BlackBerry Desktop Manager 7.1.0 B39 15360 C:\Program Files\Common Files\Microsoft Shared\...
GetHelp.exe Windows Executable BlackBerry Desktop Manager 7.1.0 B39 18432 C:\Program Files\Common Files\Microsoft Shared\...

Other Files Related to InstallerUtils.exe

File Name Description Software Program (Version) File Size (bytes) File Location
CBS.log Log BlackBerry Desktop Manager 7.1.0 B39 1068059 C:\Windows\Logs\CBS\
setuperr.log Log BlackBerry Desktop Manager 7.1.0 B39 20142 C:\Windows\Logs\DPX\
setupact.log Log BlackBerry Desktop Manager 7.1.0 B39 211030 C:\Windows\Logs\DPX\
WmiApRpl.h C/C++/Objective-C Header BlackBerry Desktop Manager 7.1.0 B39 3444 C:\Windows\System32\wbem\Performance\
mdmgen.PNF Precompiled INF BlackBerry Desktop Manager 7.1.0 B39 110916 C:\Windows\inf\


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