What are dxinfo.exe Error Messages?

dxinfo.exe Runtime Errors

Runtime errors are 3DMark Basic Edition errors that occur during "runtime". Runtime is pretty self-explanatory; it means that these EXE errors are triggered when dxinfo.exe is attempted to be loaded either when 3DMark Basic Edition is starting up, or in some cases already running. Runtime errors are the most common form of EXE error you will encounter using 3DMark Basic Edition.

In most cases, dxinfo.exe runtime errors occurring while the program is running will result in the program terminating abnormally. Most of these dxinfo.exe error messages mean that 3DMark Basic Edition was either unable to locate this file on startup, or the file is corrupt, resulting in a prematurely-aborted startup process. Generally, 3DMark Basic Edition will be unable to start without resolving these errors.

Finding the source of the dxinfo.exe error is key to properly resolving these errors. Although most of these EXE errors affecting dxinfo.exe will happen during startup, occasionally you will encounter a runtime error while using 3DMark Basic Edition 2.3. This can occur due to poor programming on behalf of Futuremark Corporation, conflicts with other software or 3rd-party plug-ins, or caused by damaged and outdated hardware. Also, these types of dxinfo.exe errors can occur if it has been accidentally moved, deleted, or corrupted by a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

How to Fix dxinfo.exe Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your dxinfo.exe issue. These troubleshooting steps are listed in the recommended order of execution.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

1. Hit the Windows Start button
2. When you see the search box, type "System Restore" and press "ENTER".
3. In the search results, find and click System Restore.
4. Please enter the administrator password (if applicable / prompted).
5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
6. Restore your computer to that backup image.

If the Step 1 fails to resolve the dxinfo.exe error, please proceed to the Step 2 below.

You can uninstall 3DMark Basic Edition software by following these instructions (Windows XP, Vista, 7, 8, and 10):

1. Hit the Windows Start button
2. In the search box, type "Uninstall" and press "ENTER".
3. In the search results, find and click "Add or Remove Programs"
4. Find the entry for 3DMark Basic Edition 2.3 and click "Uninstall"
5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall 3DMark Basic Edition software.

If this Step 2 fails as well, please proceed to the Step 3 below.

3DMark Basic Edition 2.3

Futuremark Corporation

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many dxinfo.exe error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

1. Hit the Windows Start button
2. In the search box, type "Update" and press "ENTER".
3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
4. If updates are available for download, click "Install Updates".
5. After the update is completed, restart your PC.

If Windows Update failed to resolve the dxinfo.exe error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

If Those Steps Fail: Download and Replace Your dxinfo.exe File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate dxinfo.exe file version. We maintain a comprehensive database of 100% malware-free dxinfo.exe files for every applicable version of 3DMark Basic Edition. Please follow the steps below to download and properly replace you file:

1. Locate your Windows operating system version in the list of below "Download dxinfo.exe Files".
2. Click the appropriate "Download Now" button and download your Windows file version.
3. Copy this file to the appropriate 3DMark Basic Edition folder location:
   
   Windows 10: C:\Program Files\Futuremark\3DMark\
   
4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

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