Adobe Systems Incorporated Adobe Captivate EXE AASIapp.exe

AASIapp.exe Runtime Errors: Download and Troubleshoot

Last Updated: 11/26/2023
[Time to Read: ~3-5 minutes]

AASIapp.exe uses the EXE file extension, which is more specifically known as a Adobe Account SignIn file. It is classified as a Win32 EXE (Executable application) file, created for Adobe Account SignIn by Adobe Systems Incorporated.

The first release in the Windows 10 Operating System for AASIapp.exe was on 04/07/2015 inside Adobe Acrobat DC (not specified). The newest file release date for Adobe Captivate 2017 Release was 07/26/2017 [version 9.0.0.106].

In this short article, you will discover detailed file information, steps for troubleshooting EXE file problems with AASIapp.exe, and list of free downloads for every version that exists in our comprehensive file directory.

File Analysis Provided by Jason Geater (Author)

File Overview

General Information ^✻
File Name:	AASIapp.exe
File Extension:	EXE file extension
Description:	Adobe Account SignIn
Object File Type:	Executable application
File Operating System:	Win32
MIME Type:	application/octet-stream
User Popularity Rating:

Developer and Software Information
Software Developer:	Adobe Systems Incorporated
Software Program:	Adobe Account SignIn
Legal Copyright:	Copyright 2015 Adobe Systems Incorporated. All rights reserved.

File Details
Character Set:	Unicode
Language Code:	English (U.S.)
File Flags:	(none)
File Flags Mask:	0x003f
Entry Point:	0x1c654
Code Size:	227328

View Other AASIapp.exe Information

File Info	Description
File Size:	343 kB
File Modification Date/Time:	2020:03:04 07:01:19+00:00
File Type:	Win32 EXE
MIME Type:	application/octet-stream
Machine Type:	Intel 386 or later, and compatibles
Time Stamp:	2015:06:10 06:58:34+00:00
PE Type:	PE32
Linker Version:	12.0
Code Size:	227328
Initialized Data Size:	125440
Uninitialized Data Size:	0
Entry Point:	0x1c654
OS Version:	6.0
Image Version:	0.0
Subsystem Version:	6.0
Subsystem:	Windows GUI
File Version Number:	9.0.0.106
Product Version Number:	9.0.0.106
File Flags Mask:	0x003f
File Flags:	(none)
File OS:	Win32
Object File Type:	Executable application
File Subtype:	0
Language Code:	English (U.S.)
Character Set:	Unicode
Company Name:	Adobe Systems Incorporated
File Description:	Adobe Account SignIn
File Version:	9.0.0.106
Internal Name:	AASIapp
Legal Copyright:	Copyright 2015 Adobe Systems Incorporated. All rights reserved.
Product Name:	Adobe Account SignIn
Product Version:	9.0.0.106

^✻ Portions of file data provided by Exiftool (Phil Harvey) distributed under the Perl Artistic License.

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What are AASIapp.exe Error Messages?

AASIapp.exe Runtime Errors

Runtime errors are Adobe Captivate errors that occur during "runtime". Runtime is pretty self-explanatory; it means that these EXE errors are triggered when AASIapp.exe is attempted to be loaded either when Adobe Captivate is starting up, or in some cases already running. Runtime errors are the most common form of EXE error you will encounter using Adobe Captivate.

In most cases, AASIapp.exe runtime errors occurring while the program is running will result in the program terminating abnormally. Most of these AASIapp.exe error messages mean that Adobe Captivate was either unable to locate this file on startup, or the file is corrupt, resulting in a prematurely-aborted startup process. Generally, Adobe Captivate will be unable to start without resolving these errors.

Some of the most common AASIapp.exe errors include:

AASIapp.exe - Bad Image.
AASIapp.exe Application Error.
AASIapp.exe could not be found.
AASIapp.exe could not be installed.
AASIapp.exe could not be launched. Class not registered.
AASIapp.exe could not be started.
AASIapp.exe failed to initialize properly.
AASIapp.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
AASIapp.exe is not a valid Win32 application.
AASIapp.exe is not running.
Cannot find AASIapp.exe.
Error starting program: AASIapp.exe.
Faulting Application Path: AASIapp.exe.
The file AASIapp.exe is missing or corrupt.
Windows failed to start - AASIapp.exe.

System Error

The program can’t start because AASIapp.exe is missing from your computer. Try reinstalling the program to fix this problem.

Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

Finding the source of the AASIapp.exe error is key to properly resolving these errors. Although most of these EXE errors affecting AASIapp.exe will happen during startup, occasionally you will encounter a runtime error while using Adobe Account SignIn. This can occur due to poor programming on behalf of Adobe Systems Incorporated, conflicts with other software or 3rd-party plug-ins, or caused by damaged and outdated hardware. Also, these types of AASIapp.exe errors can occur if it has been accidentally moved, deleted, or corrupted by a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

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How to Fix AASIapp.exe Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your AASIapp.exe issue. These troubleshooting steps are listed in the recommended order of execution.

Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

Hit the Windows Start button
When you see the search box, type "System Restore" and press "ENTER".
In the search results, find and click System Restore.
Please enter the administrator password (if applicable / prompted).
Follow the steps in the System Restore Wizard to choose a relevant restore point.
Restore your computer to that backup image.

If the Step 1 fails to resolve the AASIapp.exe error, please proceed to the Step 2 below.

Step 2: If recently installed Adobe Captivate (or related software), uninstall then try reinstalling Adobe Captivate software.

You can uninstall Adobe Captivate software by following these instructions (Windows XP, Vista, 7, 8, and 10):

Hit the Windows Start button
In the search box, type "Uninstall" and press "ENTER".
In the search results, find and click "Add or Remove Programs"
Find the entry for Adobe Captivate 2017 Release and click "Uninstall"
Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Adobe Captivate software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Adobe Captivate 2017 Release

Adobe Systems Incorporated

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many AASIapp.exe error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

Hit the Windows Start button
In the search box, type "Update" and press "ENTER".
In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
If updates are available for download, click "Install Updates".
After the update is completed, restart your PC.

If Windows Update failed to resolve the AASIapp.exe error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

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If Those Steps Fail: Download and Replace Your AASIapp.exe File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate AASIapp.exe file version. We maintain a comprehensive database of 100% malware-free AASIapp.exe files for every applicable version of Adobe Captivate. Please follow the steps below to download and properly replace you file:

Locate your Windows operating system version in the list of below "Download AASIapp.exe Files".
Click the appropriate "Download Now" button and download your Windows file version.
Copy this file to the appropriate Adobe Captivate folder location:

Windows 10: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\
Windows 10: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\
Windows 10: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\
Windows 10: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\
Windows 10: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\
Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve AASIapp.exe problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.

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Download AASIapp.exe Files (Malware-Tested 100% Clean)

CAUTION : We strongly advise against downloading and copying AASIapp.exe to your appropriate Windows system directory. Adobe Systems Incorporated typically does not release Adobe Captivate EXE files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing AASIapp.exe and all other EXE files for Adobe Captivate. An incorrectly installed EXE file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Adobe Premiere Pro CC 14

File Name

Software Version

File Version

Architecture

AASIapp.exe

10.0.0.252

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	Adobe Account SignIn
Software Version:	10.0.0.252
File Version:	10.0.0.252
File Size:	429520
File Date:	12/09/2019
MD5 Checksum:	97e8c59b9a7b639d9e5f77f77903871c
SHA1 Checksum:	49d6584c45355f6c650900f8833dda07d2419ed2
SHA256 Checksum:	e7a086c5f7f81fa29d61a4a7e1ad50ca019bada244e6c754edd3427d5c629a9f
CRC32:
File Directory Location:	C:\Program Files (x86)\Common Files\Adobe\OOBE ...

File Version, System, and Machine Information
File Type:	Win32 EXE
Image Version:	0.0
Initialized Data Size:	147968
Linker Version:	14.0
Machine Type:	Intel 386 or later, and compatibles
PE Type:	PE32
Subsystem:	Windows GUI
Subsystem Version:	5.1
File Modification Date/Time:	12/09/2019

Adobe Photoshop CC

File Name

Software Version

File Version

Architecture

AASIapp.exe

10.0.0.236

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	Adobe Account SignIn
Software Version:	10.0.0.236
File Version:	10.0.0.236
File Size:	429520
File Date:	11/16/2019
MD5 Checksum:	9219a4f6415f4ba4883a9c9a96fa915f
SHA1 Checksum:	2ec6fb4180c98b6aa9fb423a89c96f0fb7ae4b2d
SHA256 Checksum:	ffa3a5a26835d600794407aeaa64d58ac1df6fc0e9e9ef71d053df9bf2349885
CRC32:
File Directory Location:	C:\Program Files (x86)\Common Files\Adobe\OOBE ...

File Version, System, and Machine Information
File Type:	Win32 EXE
Image Version:	0.0
Initialized Data Size:	147968
Linker Version:	14.0
Machine Type:	Intel 386 or later, and compatibles
PE Type:	PE32
Subsystem:	Windows GUI
Subsystem Version:	5.1
File Modification Date/Time:	11/16/2019

Adobe Photoshop Elements 2020

File Name

Software Version

File Version

Architecture

AASIapp.exe

10.0.0.263

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	Adobe Account SignIn
Software Version:	10.0.0.263
File Version:	10.0.0.263
File Size:	429520
File Date:	10/25/2019
MD5 Checksum:	01fc44fc7fc21c957a253c13d88b877c
SHA1 Checksum:	01bac9612d5a1769abad763ff7f018fe42c4cc46
SHA256 Checksum:	c448d5fe28d8de865b7574de1ee9a75c1777d51f027b7c33ea4dc005be354b04
CRC32:
File Directory Location:	C:\Program Files (x86)\Common Files\Adobe\OOBE ...

File Version, System, and Machine Information
File Type:	Win32 EXE
Image Version:	0.0
Initialized Data Size:	147968
Linker Version:	14.0
Machine Type:	Intel 386 or later, and compatibles
PE Type:	PE32
Subsystem:	Windows GUI
Subsystem Version:	5.1
File Modification Date/Time:	10/25/2019

Adobe Acrobat DC (not specified)

File Name

Software Version

File Version

Architecture

AASIapp.exe

10.0.0.263

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	Adobe Account SignIn
Software Version:	10.0.0.263
File Version:	10.0.0.263
File Size:	429520
File Date:	10/25/2019
MD5 Checksum:	01fc44fc7fc21c957a253c13d88b877c
SHA1 Checksum:	01bac9612d5a1769abad763ff7f018fe42c4cc46
SHA256 Checksum:	c448d5fe28d8de865b7574de1ee9a75c1777d51f027b7c33ea4dc005be354b04
CRC32:
File Directory Location:	C:\Program Files (x86)\Common Files\Adobe\OOBE ...

File Version, System, and Machine Information
File Type:	Win32 EXE
Image Version:	0.0
Initialized Data Size:	147968
Linker Version:	14.0
Machine Type:	Intel 386 or later, and compatibles
PE Type:	PE32
Subsystem:	Windows GUI
Subsystem Version:	5.1
File Modification Date/Time:	10/25/2019

Adobe Captivate 2017 Release

File Name

Software Version

File Version

Architecture

AASIapp.exe

9.0.0.106

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	Adobe Account SignIn
Software Version:	9.0.0.106
File Version:	9.0.0.106
File Size:	350888
File Date:	03/04/2020
MD5 Checksum:	1b16227faae7348d03496d9e5898dfdb
SHA1 Checksum:	a541fb35b0b750501717df708f1ccade7c176e1d
SHA256 Checksum:	1a337d897fd07e1534447dabceede7967528009d63fc60e2e0f1e119cd114ec8
CRC32:
File Directory Location:	C:\Program Files (x86)\Common Files\Adobe\OOBE ...

File Version, System, and Machine Information
File Type:	Win32 EXE
Image Version:	0.0
Initialized Data Size:	125440
Linker Version:	12.0
Machine Type:	Intel 386 or later, and compatibles
PE Type:	PE32
Subsystem:	Windows GUI
Subsystem Version:	6.0
File Modification Date/Time:	03/04/2020

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Files Related to AASIapp.exe

EXE Files Related to AASIapp.exe

File Name	Description	Software Program (Version)	File Size (bytes)	File Location
Setup.exe	Adobe Setup	Adobe Setup (9,0,0,23)	689304	C:\WINDOWS\Tasks\
CivetWeb.exe	Windows Executable	Adobe Captivate 2017 Release	74864	C:\Windows\System32\winevt\Logs\
AAM Registration Notif...	AAM Registration Notifier Application	AAM Registration Notifier Application (3.0.64.0)	268456	C:\Windows\System32\winevt\Logs\
CustomHook_Helperx64.exe	CustomHook_Helperx64 Utility Application	Adobe Setup (9,0,0,23)	374936	C:\Windows\System32\winevt\Logs\
unpack200.exe	Java(TM) Platform SE binary	Java(TM) Platform SE 8 (8.0.25.18)	159656	C:\Windows\System32\

Other Files Related to AASIapp.exe

File Name	Description	Software Program (Version)	File Size (bytes)	File Location
Sessions.back.xml	Extensible Markup Language	Adobe Acrobat DC 2019.012.20034	5303712	C:\Windows\servicing\Sessions\
CBS.log	Log	Adobe Acrobat DC 2019.012.20034	9926890	C:\Windows\Logs\CBS\
setuperr.log	Log	Adobe Illustrator CC CC 2019 (23.1)	23561	C:\Windows\Logs\DPX\
setuperr.log	Log	Adobe Photoshop Elements 2020	23563	C:\Windows\Logs\DPX\
symbol.ttf	TrueType Font	Adobe Audition CS6 CS6	70128	C:\Program Files\WindowsApps\Microsoft.Office.O...

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