HelperNCIEDriver.dll DLL Errors: Download and Troubleshoot

Last Updated: 12/17/2024
[Time Needed for Reading: ~4-6 minutes]

The development of AMSP by Trend Micro prompted the latest creation of helperNCIEDriver.dll. It is also known as a Trend Micro Anti-Malware Solution Platform file (file extension DLL), which is classified as a type of Win64 DLL (Executable application) file.

helperNCIEDriver.dll was initially released with Trend Micro Maximum Security 16 on 09/10/2019 for the Windows 10 Operating System. On 09/10/2019, version 6.5.0.1143 was released for Trend Micro Antivirus Plus Security 16.

Please see below for more detailed information, DLL file troubleshooting instructions, and free downloads of different versions of helperNCIEDriver.dll.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: helperNCIEDriver.dll
File Extension: DLL file extension
Description: Trend Micro Anti-Malware Solution Platform
Object File Type: Executable application
File Operating System: Windows NT 32-bit
MIME Type: application/octet-stream
User Popularity Rating:
 
Developer and Software Information
Software Developer: Trend Micro Inc.
Software Program: AMSP
Legal Copyright: Copyright (C) 2019 Trend Micro Incorporated. All rights reserved.
File Details
Character Set: Unicode
Language Code: English (U.S.)
File Flags: (none)
File Flags Mask: 0x003f
Entry Point: 0x113ec
Code Size: 76288


What are helperNCIEDriver.dll Error Messages?


Dynamic Link Library helperNCIEDriver.dll Errors

helperNCIEDriver.dll is considered a type of Dynamic Link Library (DLL) file. Dynamic Link Library files, like helperNCIEDriver.dll, are essentially a "guide book" that stores information and instructions for executable (EXE) files - like AMSP_LogServer.exe - to follow. These files were created so that multiple programs (eg. Trend Micro Antivirus Plus Security) could share the same helperNCIEDriver.dll file, saving valuable memory allocation, therefore making your computer run more efficiently.

Unfortunately, what makes DLL files so convenient and efficient, also makes them extremely vulnerable to problems. If something happens to a shared DLL file, either it goes missing or gets corrupted in some way, it can generate a "runtime" error message. Runtime is pretty self-explanatory; it means that these errors are triggered when helperNCIEDriver.dll is attempted to be loaded either when Trend Micro Antivirus Plus Security is starting up, or in some cases already running. Some of the most common helperNCIEDriver.dll errors include:

Your helperNCIEDriver.dll file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Trend Micro Antivirus Plus Security), or deleted by a malware infection. Furthermore, helperNCIEDriver.dll file corruption could be caused from a power outage when loading Trend Micro Antivirus Plus Security, system crash while loading helperNCIEDriver.dll, bad sectors on your storage media (usually your primary hard drive), or quite commonly, a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix helperNCIEDriver.dll Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your helperNCIEDriver.dll issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the helperNCIEDriver.dll error, please proceed to the Step 2 below.

Step 2: If recently installed Trend Micro Antivirus Plus Security (or related software), uninstall then try reinstalling Trend Micro Antivirus Plus Security software.

You can uninstall Trend Micro Antivirus Plus Security software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Trend Micro Antivirus Plus Security 16 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Trend Micro Antivirus Plus Security software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Trend Micro Antivirus Plus Security 16

Trend Micro

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many helperNCIEDriver.dll error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the helperNCIEDriver.dll error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your helperNCIEDriver.dll File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate helperNCIEDriver.dll file version. We maintain a comprehensive database of 100% malware-free helperNCIEDriver.dll files for every applicable version of Trend Micro Antivirus Plus Security. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download helperNCIEDriver.dll Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Trend Micro Antivirus Plus Security folder location:
    Windows 10: C:\Program Files\Trend Micro\AMSP\module\20009\6.5.1143\Helper\
    Windows 10: C:\Program Files\Trend Micro\AMSP\module\20009\6.5.1143\Helper\
    Windows 10: C:\Program Files\Trend Micro\AMSP\module\20009\6.5.1143\Helper\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve helperNCIEDriver.dll problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download helperNCIEDriver.dll Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying helperNCIEDriver.dll to your appropriate Windows system directory. Trend Micro typically does not release Trend Micro Antivirus Plus Security DLL files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing helperNCIEDriver.dll and all other DLL files for Trend Micro Antivirus Plus Security. An incorrectly installed DLL file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


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DLL Files Related to helperNCIEDriver.dll

File Name Description Software Program (Version) File Size (bytes) File Location
helperEagleEyeDriver.dll Trend Micro Anti-Malware Solution Platform AMSP (6.5) 119440 C:\Program Files\WindowsApps\Microsoft.ZuneMusi...
api-ms-win-crt-convert... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 15208 C:\Users\Tester\AppData\Local\
plugSdkStub.dll Trend Micro Anti-Malware Solution Platform Platinum (3.12) 459936 C:\Program Files\WindowsApps\Microsoft.ZuneVide...
utilRPC.dll utilRPC Platinum (3.12) 287904 C:\Program Files\WindowsApps\Microsoft.Microsof...
msvcp140_app.dll Microsoft® C Runtime Library Microsoft® Visual Studio® 2017 (14.22.27810.0) 429144 C:\Users\Bill Gates\Links\

Other Files Related to helperNCIEDriver.dll

File Name Description Software Program (Version) File Size (bytes) File Location
setuperr.log Log Trend Micro Internet Security 16 8363 C:\Windows\Logs\DPX\
setupact.log Log Trend Micro Maximum Security 16 62521 C:\Windows\Panther\UnattendGC\
setupact.log Log Trend Micro Internet Security 16 191147 C:\Windows\Logs\DPX\
setupact.log Log Trend Micro Internet Security 16 14252 C:\Windows\System32\Sysprep\Panther\
SA.DAT Game Data Trend Micro Antivirus Plus Security 16 6 C:\WINDOWS\Tasks\


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