Adobe Systems Incorporated Adobe Captivate DLL CCMNative.dll

3 Steps to Download and Fix CCMNative.dll DLL Errors

Last Updated: 11/29/2023
[Time to Read Article: 5 minutes]

CCMNative.dll, also known as a Creative Cloud Client Applet file, was created by Adobe Systems Incorporated for the development of Adobe Application Manager. DLL files fall under under the Win32 DLL (Executable application) file type category.

CCMNative.dll was initially released with Adobe Photoshop Lightroom 6.7 (CC 2015.7) on 09/20/2016 for the Windows 10 Operating System. The latest file update released for Adobe Captivate 2017 Release was on 07/26/2017 [file version 9.0.0.28].

This article discusses complete file details, DLL file troubleshooting instructions for problems with CCMNative.dll, and a comprehensive set of free downloads for every file version that has been catalogued by our team.

File Analysis Provided by Jason Geater (Author)

File Overview

General Information ^✻
File Name:	CCMNative.dll
File Extension:	DLL file extension
Description:	Creative Cloud Client Applet
Object File Type:	Executable application
File Operating System:	Win32
MIME Type:	application/octet-stream
User Popularity Rating:

Developer and Software Information
Software Developer:	Adobe Systems Incorporated
Software Program:	Adobe Application Manager
Legal Copyright:	Copyright 2009-2013 Adobe Systems Incorporated. All rights reserved.

File Details
Character Set:	Unicode
Language Code:	English (U.S.)
File Flags:	(none)
File Flags Mask:	0x003f
Entry Point:	0x11216b
Code Size:	1312256

View Other CCMNative.dll Information

File Info	Description
File Size:	1669 kB
File Modification Date/Time:	2020:02:22 04:41:47+00:00
File Type:	Win32 DLL
MIME Type:	application/octet-stream
Machine Type:	Intel 386 or later, and compatibles
Time Stamp:	2015:03:09 13:42:46+00:00
PE Type:	PE32
Linker Version:	12.0
Code Size:	1312256
Initialized Data Size:	418304
Uninitialized Data Size:	0
Entry Point:	0x11216b
OS Version:	5.1
Image Version:	0.0
Subsystem Version:	5.1
Subsystem:	Windows GUI
File Version Number:	9.0.0.28
Product Version Number:	9.0.0.28
File Flags Mask:	0x003f
File Flags:	(none)
File OS:	Win32
Object File Type:	Executable application
File Subtype:	0
Language Code:	English (U.S.)
Character Set:	Unicode
Company Name:	Adobe Systems Incorporated
File Description:	Creative Cloud Client Applet
File Version:	9.0.0.28
Internal Name:	CCMNative
Legal Copyright:	Copyright 2009-2013 Adobe Systems Incorporated. All rights reserved.
Product Name:	Adobe Application Manager
Product Version:	9.0.0.28

^✻ Portions of file data provided by Exiftool (Phil Harvey) distributed under the Perl Artistic License.

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What are CCMNative.dll Error Messages?

Dynamic Link Library CCMNative.dll Errors

CCMNative.dll is considered a type of Dynamic Link Library (DLL) file. Dynamic Link Library files, like CCMNative.dll, are essentially a "guide book" that stores information and instructions for executable (EXE) files - like klist.exe - to follow. These files were created so that multiple programs (eg. Adobe Captivate) could share the same CCMNative.dll file, saving valuable memory allocation, therefore making your computer run more efficiently.

Unfortunately, what makes DLL files so convenient and efficient, also makes them extremely vulnerable to problems. If something happens to a shared DLL file, either it goes missing or gets corrupted in some way, it can generate a "runtime" error message. Runtime is pretty self-explanatory; it means that these errors are triggered when CCMNative.dll is attempted to be loaded either when Adobe Captivate is starting up, or in some cases already running. Some of the most common CCMNative.dll errors include:

Access Violation at address - CCMNative.dll.
CCMNative.dll could not be found.
Cannot find C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\CCMNative.dll.
Cannot register CCMNative.dll.
Cannot start Adobe Captivate. A required component is missing: CCMNative.dll. Please install Adobe Captivate again.
Failed to load CCMNative.dll.
The application has failed to start because CCMNative.dll was not found.
The file CCMNative.dll is missing or corrupt.
This application failed to start because CCMNative.dll was not found. Re-installing the application may fix this problem.

Your CCMNative.dll file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Adobe Captivate), or deleted by a malware infection. Furthermore, CCMNative.dll file corruption could be caused from a power outage when loading Adobe Captivate, system crash while loading CCMNative.dll, bad sectors on your storage media (usually your primary hard drive), or quite commonly, a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

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How to Fix CCMNative.dll Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your CCMNative.dll issue. These troubleshooting steps are listed in the recommended order of execution.

Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

Hit the Windows Start button
When you see the search box, type "System Restore" and press "ENTER".
In the search results, find and click System Restore.
Please enter the administrator password (if applicable / prompted).
Follow the steps in the System Restore Wizard to choose a relevant restore point.
Restore your computer to that backup image.

If the Step 1 fails to resolve the CCMNative.dll error, please proceed to the Step 2 below.

Step 2: If recently installed Adobe Captivate (or related software), uninstall then try reinstalling Adobe Captivate software.

You can uninstall Adobe Captivate software by following these instructions (Windows XP, Vista, 7, 8, and 10):

Hit the Windows Start button
In the search box, type "Uninstall" and press "ENTER".
In the search results, find and click "Add or Remove Programs"
Find the entry for Adobe Captivate 2017 Release and click "Uninstall"
Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Adobe Captivate software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Adobe Captivate 2017 Release

Adobe Systems Incorporated

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many CCMNative.dll error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

Hit the Windows Start button
In the search box, type "Update" and press "ENTER".
In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
If updates are available for download, click "Install Updates".
After the update is completed, restart your PC.

If Windows Update failed to resolve the CCMNative.dll error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

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If Those Steps Fail: Download and Replace Your CCMNative.dll File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate CCMNative.dll file version. We maintain a comprehensive database of 100% malware-free CCMNative.dll files for every applicable version of Adobe Captivate. Please follow the steps below to download and properly replace you file:

Locate your Windows operating system version in the list of below "Download CCMNative.dll Files".
Click the appropriate "Download Now" button and download your Windows file version.
Copy this file to the appropriate Adobe Captivate folder location:

Windows 10: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\
Windows 10: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\
Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve CCMNative.dll problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.

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Download CCMNative.dll Files (Malware-Tested 100% Clean)

CAUTION : We strongly advise against downloading and copying CCMNative.dll to your appropriate Windows system directory. Adobe Systems Incorporated typically does not release Adobe Captivate DLL files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing CCMNative.dll and all other DLL files for Adobe Captivate. An incorrectly installed DLL file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Adobe Photoshop Lightroom 6.7 (CC 2015.7)

File Name

Software Version

File Version

Architecture

CCMNative.dll

8.0.0.158

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	Adobe Application Manager
Software Version:	8.0.0.158
File Version:	8.0.0.158
File Size:	1856168
File Date:	12/17/2019
MD5 Checksum:	6ed937bf2e909c8047034bebe09378d8
SHA1 Checksum:	4f006cbb9aa4f2f549b16d2fdf318e35be47df9c
SHA256 Checksum:	ed3fcf82ac1818ecc129b5612d3fa83f3c6e419c2a1bee076ed616c6d608428c
CRC32:
File Directory Location:	C:\Program Files (x86)\Common Files\Adobe\OOBE ...

File Version, System, and Machine Information
File Type:	Win32 DLL
Image Version:	0.0
Initialized Data Size:	537600
Linker Version:	11.0
Machine Type:	Intel 386 or later, and compatibles
PE Type:	PE32
Subsystem:	Windows GUI
Subsystem Version:	5.1
File Modification Date/Time:	12/17/2019

Adobe Captivate 2017 Release

File Name

Software Version

File Version

Architecture

CCMNative.dll

9.0.0.28

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	Adobe Application Manager
Software Version:	9.0.0.28
File Version:	9.0.0.28
File Size:	1709224
File Date:	02/22/2020
MD5 Checksum:	895e3f77717d33fdbf7db1bac5cc56e6
SHA1 Checksum:	59bc8a639e32d3394dc61dc8f7e704cc605fa682
SHA256 Checksum:	e398ca0b0ae872480b5d6b369b4fb8c2655a8ad47ee5c9e8031b976a5c950655
CRC32:
File Directory Location:	C:\Program Files (x86)\Common Files\Adobe\OOBE ...

File Version, System, and Machine Information
File Type:	Win32 DLL
Image Version:	0.0
Initialized Data Size:	418304
Linker Version:	12.0
Machine Type:	Intel 386 or later, and compatibles
PE Type:	PE32
Subsystem:	Windows GUI
Subsystem Version:	5.1
File Modification Date/Time:	02/22/2020

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Files Related to CCMNative.dll

DLL Files Related to CCMNative.dll

File Name	Description	Software Program (Version)	File Size (bytes)	File Location
vcamp110.dll	Microsoft® C++ AMP Runtime	Microsoft® Visual Studio® 2012 (11.00.51106.1)	385488	C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
mfc110u.dll	MFCDLL Shared Library - Retail Version	Microsoft® Visual Studio® 2012 (11.0.60610.1)	4456520	C:\Windows\System32\winevt\Logs\
mfc100rus.dll	MFC Language Specific Resources	Microsoft® Visual Studio® 10 (10.00.40219.325)	60752	C:\Users\Tester\AppData\Local\Microsoft\Windows...
mfc110chs.dll	MFC Language Specific Resources	Microsoft® Visual Studio® 2012 (11.0.60610.1)	46160	C:\Windows\System32\winevt\Logs\
libcef.dll	Chromium Embedded Framework (CEF) Dynamic Link Library	Chromium Embedded Framework (CEF) Dynamic Link Library (3.2526.1373.gb660893)	54419056	C:\Windows\Temp\C15F3F87-8ABD-4F47-B4E7-8438F54...

Other Files Related to CCMNative.dll

File Name	Description	Software Program (Version)	File Size (bytes)	File Location
Sessions.xml	Extensible Markup Language	Adobe Acrobat DC 2019.012.20034	5303712	C:\Windows\servicing\Sessions\
CBS.log	Log	Adobe Photoshop Lightroom 6.7 (CC 2015.7)	1235486	C:\Windows\Logs\CBS\
setuperr.log	Log	Adobe Illustrator CC CC 2019 (23.1)	5179	C:\Windows\Panther\NewOs\Panther\
setuperr.log	Log	Adobe Photoshop Lightroom 6.7 (CC 2015.7)	5179	C:\Windows\Panther\NewOs\Panther\
symbol.ttf	TrueType Font	Adobe Illustrator CC CC 2019 (23.1)	70128	C:\Program Files\WindowsApps\Microsoft.Office.O...

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