Fixing App_control.dll DLL Issues - How to Download and Repair

Last Updated: 11/28/2023
[Average Article Time to Read: 4.7 minutes]

The development of United Delivery 5.0 by ZoneAlarm prompted the latest creation of app_control.dll. It is also known as a Application Control EKA file (file extension DLL), which is classified as a type of Win32 DLL (Dynamic link library) file.

The initial introduction of app_control.dll released in ZoneAlarm Antivirus 15.8.008.18174 was for Windows 10 on 11/27/2019. The newest file release date for ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012 was 04/30/2019 [version 2.2.357.0].

This article discusses complete file details, DLL file troubleshooting instructions for problems with app_control.dll, and a comprehensive set of free downloads for every file version that has been catalogued by our team.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: app_control.dll
File Extension: DLL file extension
Description: Application Control EKA
Object File Type: Dynamic link library
File Operating System: Windows NT 32-bit
MIME Type: application/octet-stream
User Popularity Rating:
 
Developer and Software Information
Software Developer: AO Kaspersky Lab
Software Program: United Delivery 5.0
Legal Copyright: © 2018 AO Kaspersky Lab. All Rights Reserved.
File Details
Character Set: Unicode
Language Code: English (U.S.)
File Flags: (none)
File Flags Mask: 0x003f
Entry Point: 0x10d451
Code Size: 1189376


What are app_control.dll Error Messages?


Dynamic Link Library app_control.dll Errors

app_control.dll is considered a type of Dynamic Link Library (DLL) file. Dynamic Link Library files, like app_control.dll, are essentially a "guide book" that stores information and instructions for executable (EXE) files - like MpSigStub.exe - to follow. These files were created so that multiple programs (eg. ZoneAlarm Pro Antivirus+Firewall 2019) could share the same app_control.dll file, saving valuable memory allocation, therefore making your computer run more efficiently.

Unfortunately, what makes DLL files so convenient and efficient, also makes them extremely vulnerable to problems. If something happens to a shared DLL file, either it goes missing or gets corrupted in some way, it can generate a "runtime" error message. Runtime is pretty self-explanatory; it means that these errors are triggered when app_control.dll is attempted to be loaded either when ZoneAlarm Pro Antivirus+Firewall 2019 is starting up, or in some cases already running. Some of the most common app_control.dll errors include:

Your app_control.dll file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with ZoneAlarm Pro Antivirus+Firewall 2019), or deleted by a malware infection. Furthermore, app_control.dll file corruption could be caused from a power outage when loading ZoneAlarm Pro Antivirus+Firewall 2019, system crash while loading app_control.dll, bad sectors on your storage media (usually your primary hard drive), or quite commonly, a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix app_control.dll Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your app_control.dll issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the app_control.dll error, please proceed to the Step 2 below.

Step 2: If recently installed ZoneAlarm Pro Antivirus+Firewall 2019 (or related software), uninstall then try reinstalling ZoneAlarm Pro Antivirus+Firewall 2019 software.

You can uninstall ZoneAlarm Pro Antivirus+Firewall 2019 software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall ZoneAlarm Pro Antivirus+Firewall 2019 software.

If this Step 2 fails as well, please proceed to the Step 3 below.

ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012

ZoneAlarm

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many app_control.dll error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the app_control.dll error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your app_control.dll File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate app_control.dll file version. We maintain a comprehensive database of 100% malware-free app_control.dll files for every applicable version of ZoneAlarm Pro Antivirus+Firewall 2019. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download app_control.dll Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate ZoneAlarm Pro Antivirus+Firewall 2019 folder location:
    Windows 10: C:\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\
    Windows 10: C:\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve app_control.dll problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download app_control.dll Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying app_control.dll to your appropriate Windows system directory. ZoneAlarm typically does not release ZoneAlarm Pro Antivirus+Firewall 2019 DLL files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing app_control.dll and all other DLL files for ZoneAlarm Pro Antivirus+Firewall 2019. An incorrectly installed DLL file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to app_control.dll


DLL Files Related to app_control.dll

File Name Description Software Program (Version) File Size (bytes) File Location
app_core.dll Dynamic Link Library United Delivery 5.0 (1.10.288.0) 831856 C:\Program Files\WindowsApps\Microsoft.ZuneVide...
acassembler.dll Application Control Assembler United Delivery 5.0 (2.2.357.0) 461680 C:\Program Files\WindowsApps\Microsoft.ZuneVide...
klfphc.dll Filtering Platform Helper Class Kaspersky™ Anti-Virus ® (1.0.0.9) 58712 C:\Windows\Temp\
api-ms-win-core-synch-... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.14393.33) 18624 C:\Windows\System32\LogFiles\WMI\RtBackup\
ipm_service.dll IPM component United Delivery 5.0 (5.0.254.0) 551280 C:\Program Files\WindowsApps\Microsoft.ZuneVide...

Other Files Related to app_control.dll

File Name Description Software Program (Version) File Size (bytes) File Location
CBS.log Log ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012 888398 C:\Windows\Logs\CBS\
SA.DAT Game Data ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012 6 C:\WINDOWS\Tasks\
api-ms-win-core-heap-l... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.14393.33) 18112 C:\Program Files (x86)\CheckPoint\Install\
api-ms-win-core-heap-l... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 11112 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
api-ms-win-core-sysinf... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.14393.33) 19136 C:\Program Files (x86)\CheckPoint\Install\


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