Fixing BackupRestore.chm Issues - How to Download and Repair

Last Updated: 11/27/2023
[Average Article Time to Read: 4.7 minutes]

Compiled HTML Help files, such as BackupRestore.chm, are considered a type of CHM (Compiled HTML Help) file. They are associated with the CHM file extension, developed by Sony Mobile Communications for Sony Ericsson PC Suite 6.011.

BackupRestore.chm was first developed on 07/27/2011 for the Windows 10 Operating System in Sony Ericsson PC Suite 6.011. This file release marks the latest and most updated version from Sony Mobile Communications.

In this short article, you will discover detailed file information, steps for troubleshooting CHM file problems with BackupRestore.chm, and list of free downloads for every version that exists in our comprehensive file directory.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: BackupRestore.chm
File Extension: CHM file extension
File Type: Compiled HTML Help
Description: Compiled HTML Help
MIME Type: application/x-chm
User Popularity Rating:
 
Developer and Software Information
Software Program: Sony Ericsson PC Suite 6.011
Developer: Sony Mobile Communications
Software: Sony Ericsson PC Suite
Software Version: 6.011
File Details
Language Code: French


What are BackupRestore.chm Error Messages?


General BackupRestore.chm Runtime Errors

BackupRestore.chm file errors often occur during the startup phase of Sony Ericsson PC Suite, but can also occur while the program is running. These types CHM errors are also known as “runtime errors” because they occur while Sony Ericsson PC Suite is running. Here are some of the most common BackupRestore.chm runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files (x86)\Sony Ericsson\Sony Ericsson PC Suite\Languages\ENG\Help\BackupRestore.chm

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most CHM errors are due to missing or corrupt files. Your BackupRestore.chm file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Sony Ericsson PC Suite), or deleted by a malware infection. Furthermore, BackupRestore.chm file corruption could be caused from a power outage when loading Sony Ericsson PC Suite, system crash while loading or saving BackupRestore.chm, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix BackupRestore.chm Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your BackupRestore.chm issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the BackupRestore.chm error, please proceed to the Step 2 below.

Step 2: If recently installed Sony Ericsson PC Suite (or related software), uninstall then try reinstalling Sony Ericsson PC Suite software.

You can uninstall Sony Ericsson PC Suite software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Sony Ericsson PC Suite 6.011 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Sony Ericsson PC Suite software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Sony Ericsson PC Suite 6.011

Sony Mobile Communications

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many BackupRestore.chm error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the BackupRestore.chm error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your BackupRestore.chm File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate BackupRestore.chm file version. We maintain a comprehensive database of 100% malware-free BackupRestore.chm files for every applicable version of Sony Ericsson PC Suite. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download BackupRestore.chm Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Sony Ericsson PC Suite folder location:
    Windows 10: C:\Program Files (x86)\Sony Ericsson\Sony Ericsson PC Suite\Languages\ENG\Help\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve BackupRestore.chm problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download BackupRestore.chm Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying BackupRestore.chm to your appropriate Windows system directory. Sony Mobile Communications typically does not release Sony Ericsson PC Suite CHM files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing BackupRestore.chm and all other CHM files for Sony Ericsson PC Suite. An incorrectly installed CHM file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to BackupRestore.chm


CHM Files Related to BackupRestore.chm

File Name Description Software Program (Version) File Size (bytes) File Location
SMS.chm Compiled HTML Help Sony Ericsson PC Suite 6.011 57346 C:\Program Files\WindowsApps\Microsoft.XboxIden...
MMSstudio.chm Compiled HTML Help Sony Ericsson PC Suite 6.011 132647 C:\Program Files\WindowsApps\Microsoft.GetHelp_...
Calendar.chm Compiled HTML Help Sony Ericsson PC Suite 6.011 46897 C:\Program Files\WindowsApps\Deleted\Microsoft....
BackupRestore.chm Compiled HTML Help Sony Ericsson PC Suite 6.011 58231 C:\Program Files\WindowsApps\Microsoft.XboxIden...
Contacts.chm Compiled HTML Help Sony Ericsson PC Suite 6.011 51796 C:\Program Files\WindowsApps\Microsoft.GetHelp_...

Other Files Related to BackupRestore.chm

File Name Description Software Program (Version) File Size (bytes) File Location
CBS.log Log Sony PC Companion 2.10.259 986712 C:\Windows\Logs\CBS\
setuperr.log Log Sony Ericsson PC Suite 6.011 23563 C:\Windows\Logs\DPX\
setupact.log Log Sony Ericsson PC Suite 6.011 217171 C:\Windows\Logs\DPX\
SA.DAT Game Data Sony PC Companion 2.10.259 6 C:\WINDOWS\Tasks\
setupapi.dev.log Log Sony PC Companion 2.10.259 684126 C:\Windows\inf\


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