Troubleshooting Subsys.cache: How To Guide (Free Download)

Last Updated: 11/25/2023
[Time Needed for Reading: ~4-6 minutes]

The development of CyberLink Media Suite 13 by CyberLink prompted the latest creation of subsys.cache. It is also known as a Cache file (file extension CACHE), which is classified as a type of Temporary (Cache) file.

subsys.cache was first developed on 07/22/2015 for the Windows 10 Operating System in CyberLink Media Suite 13. This is the most recent release date from CyberLink, according to our records.

In this article, you will find detailed subsys.cache information, a CACHE file troubleshooting guide, and a list of versions that are available for free download.

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File Overview


General Information
File Name: subsys.cache
File Extension: CACHE file extension
File Type: Temporary
Description: Cache
User Popularity Rating:
 
Developer and Software Information
Software Program: CyberLink Media Suite 13
Developer: CyberLink
Software: CyberLink Media Suite
Software Version: 13
File Details
File Size (Bytes): 16853
Oldest File Date: 01/17/2020
Latest File Date: 01/17/2020


What are subsys.cache Error Messages?


General subsys.cache Runtime Errors

subsys.cache file errors often occur during the startup phase of CyberLink Media Suite, but can also occur while the program is running. These types CACHE errors are also known as “runtime errors” because they occur while CyberLink Media Suite is running. Here are some of the most common subsys.cache runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Users\Tester\AppData\Local\CyberLink\MediaShow6\subsys.cache

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most CACHE errors are due to missing or corrupt files. Your subsys.cache file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with CyberLink Media Suite), or deleted by a malware infection. Furthermore, subsys.cache file corruption could be caused from a power outage when loading CyberLink Media Suite, system crash while loading or saving subsys.cache, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix subsys.cache Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your subsys.cache issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the subsys.cache error, please proceed to the Step 2 below.

Step 2: If recently installed CyberLink Media Suite (or related software), uninstall then try reinstalling CyberLink Media Suite software.

You can uninstall CyberLink Media Suite software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for CyberLink Media Suite 13 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall CyberLink Media Suite software.

If this Step 2 fails as well, please proceed to the Step 3 below.

CyberLink Media Suite 13

CyberLink

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many subsys.cache error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the subsys.cache error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your subsys.cache File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate subsys.cache file version. We maintain a comprehensive database of 100% malware-free subsys.cache files for every applicable version of CyberLink Media Suite. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download subsys.cache Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate CyberLink Media Suite folder location:
    Windows 10: C:\Users\Tester\AppData\Local\CyberLink\MediaShow6\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve subsys.cache problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download subsys.cache Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying subsys.cache to your appropriate Windows system directory. CyberLink typically does not release CyberLink Media Suite CACHE files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing subsys.cache and all other CACHE files for CyberLink Media Suite. An incorrectly installed CACHE file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to subsys.cache


CACHE Files Related to subsys.cache

File Name Description Software Program (Version) File Size (bytes) File Location
subsys.cache Cache CyberLink Media Suite 13 16853 C:\Windows\System32\winevt\Logs\
bootcat.cache Cache CyberLink Media Suite 13 3431018 C:\Windows\System32\LogFiles\WMI\RtBackup\
Program Files (x86)_Cy... Cache CyberLink Media Suite 13 277757 C:\Windows\System32\winevt\Logs\

Other Files Related to subsys.cache

File Name Description Software Program (Version) File Size (bytes) File Location
setupact.log Log CyberLink PowerDirector 18 356792 C:\Windows\Logs\DPX\
setupact.log Log CyberLink PowerDVD 19 62521 C:\Windows\Panther\UnattendGC\
setupact.log Log CyberLink PowerDVD 19 16387 C:\Windows\System32\Sysprep\Panther\
volsnap.PNF Precompiled INF CyberLink Media Suite 13 5164 C:\Windows\inf\
kscaptur.PNF Precompiled INF CyberLink YouCam 8 40588 C:\Windows\inf\


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