What are UserCache.bin Error Messages?

UserCache.bin Runtime Errors

Runtime errors are Adobe Acrobat DC errors that occur during "runtime". Runtime is pretty self-explanatory; it means that these BIN errors are triggered when UserCache.bin is attempted to be loaded either when Adobe Acrobat DC is starting up, or in some cases already running. Runtime errors are the most common form of BIN error you will encounter using Adobe Acrobat DC.

In most cases, UserCache.bin runtime errors occurring while the program is running will result in the program terminating abnormally. Most of these UserCache.bin error messages mean that Adobe Acrobat DC was either unable to locate this file on startup, or the file is corrupt, resulting in a prematurely-aborted startup process. Generally, Adobe Acrobat DC will be unable to start without resolving these errors.

Finding the source of the UserCache.bin error is key to properly resolving these errors. Although most of these BIN errors affecting UserCache.bin will happen during startup, occasionally you will encounter a runtime error while using Adobe Acrobat DC (not specified). This can occur due to poor programming on behalf of Adobe Systems Incorporated, conflicts with other software or 3rd-party plug-ins, or caused by damaged and outdated hardware. Also, these types of UserCache.bin errors can occur if it has been accidentally moved, deleted, or corrupted by a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

How to Fix UserCache.bin Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your UserCache.bin issue. These troubleshooting steps are listed in the recommended order of execution.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

1. Hit the Windows Start button
2. When you see the search box, type "System Restore" and press "ENTER".
3. In the search results, find and click System Restore.
4. Please enter the administrator password (if applicable / prompted).
5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
6. Restore your computer to that backup image.

If the Step 1 fails to resolve the UserCache.bin error, please proceed to the Step 2 below.

You can uninstall Adobe Acrobat DC software by following these instructions (Windows XP, Vista, 7, 8, and 10):

1. Hit the Windows Start button
2. In the search box, type "Uninstall" and press "ENTER".
3. In the search results, find and click "Add or Remove Programs"
4. Find the entry for Adobe Acrobat DC (not specified) and click "Uninstall"
5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Adobe Acrobat DC software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Adobe Acrobat DC (not specified)

Adobe Systems Incorporated

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many UserCache.bin error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

1. Hit the Windows Start button
2. In the search box, type "Update" and press "ENTER".
3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
4. If updates are available for download, click "Install Updates".
5. After the update is completed, restart your PC.

If Windows Update failed to resolve the UserCache.bin error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

If Those Steps Fail: Download and Replace Your UserCache.bin File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate UserCache.bin file version. We maintain a comprehensive database of 100% malware-free UserCache.bin files for every applicable version of Adobe Acrobat DC. Please follow the steps below to download and properly replace you file:

1. Locate your Windows operating system version in the list of below "Download UserCache.bin Files".
2. Click the appropriate "Download Now" button and download your Windows file version.
3. Copy this file to the appropriate Adobe Acrobat DC folder location:
   
   Windows 10: C:\Users\Tester\AppData\Local\Adobe\Acrobat\DC\
   Windows 10: C:\Users\Tester\AppData\Local\Adobe\Acrobat\DC\
   
4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

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