What are UrlPtnCache.bin Error Messages?

UrlPtnCache.bin Runtime Errors

Runtime errors are Trend Micro Antivirus Plus Security errors that occur during "runtime". Runtime is pretty self-explanatory; it means that these BIN errors are triggered when UrlPtnCache.bin is attempted to be loaded either when Trend Micro Antivirus Plus Security is starting up, or in some cases already running. Runtime errors are the most common form of BIN error you will encounter using Trend Micro Antivirus Plus Security.

In most cases, UrlPtnCache.bin runtime errors occurring while the program is running will result in the program terminating abnormally. Most of these UrlPtnCache.bin error messages mean that Trend Micro Antivirus Plus Security was either unable to locate this file on startup, or the file is corrupt, resulting in a prematurely-aborted startup process. Generally, Trend Micro Antivirus Plus Security will be unable to start without resolving these errors.

Finding the source of the UrlPtnCache.bin error is key to properly resolving these errors. Although most of these BIN errors affecting UrlPtnCache.bin will happen during startup, occasionally you will encounter a runtime error while using Trend Micro Antivirus Plus Security 16. This can occur due to poor programming on behalf of Trend Micro, conflicts with other software or 3rd-party plug-ins, or caused by damaged and outdated hardware. Also, these types of UrlPtnCache.bin errors can occur if it has been accidentally moved, deleted, or corrupted by a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

How to Fix UrlPtnCache.bin Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your UrlPtnCache.bin issue. These troubleshooting steps are listed in the recommended order of execution.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

1. Hit the Windows Start button
2. When you see the search box, type "System Restore" and press "ENTER".
3. In the search results, find and click System Restore.
4. Please enter the administrator password (if applicable / prompted).
5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
6. Restore your computer to that backup image.

If the Step 1 fails to resolve the UrlPtnCache.bin error, please proceed to the Step 2 below.

You can uninstall Trend Micro Antivirus Plus Security software by following these instructions (Windows XP, Vista, 7, 8, and 10):

1. Hit the Windows Start button
2. In the search box, type "Uninstall" and press "ENTER".
3. In the search results, find and click "Add or Remove Programs"
4. Find the entry for Trend Micro Antivirus Plus Security 16 and click "Uninstall"
5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Trend Micro Antivirus Plus Security software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Trend Micro Antivirus Plus Security 16

Trend Micro

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many UrlPtnCache.bin error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

1. Hit the Windows Start button
2. In the search box, type "Update" and press "ENTER".
3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
4. If updates are available for download, click "Install Updates".
5. After the update is completed, restart your PC.

If Windows Update failed to resolve the UrlPtnCache.bin error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

If Those Steps Fail: Download and Replace Your UrlPtnCache.bin File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate UrlPtnCache.bin file version. We maintain a comprehensive database of 100% malware-free UrlPtnCache.bin files for every applicable version of Trend Micro Antivirus Plus Security. Please follow the steps below to download and properly replace you file:

1. Locate your Windows operating system version in the list of below "Download UrlPtnCache.bin Files".
2. Click the appropriate "Download Now" button and download your Windows file version.
3. Copy this file to the appropriate Trend Micro Antivirus Plus Security folder location:
   
   Windows 10: C:\Program Files\Trend Micro\AMSP\module\10005\6.5.1143\5.0.1002\
   Windows 10: C:\Program Files\Trend Micro\AMSP\module\10005\6.5.1143\5.0.1002\
   Windows 10: C:\Program Files\Trend Micro\AMSP\module\10005\6.5.1143\5.0.1002\
   
4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

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